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  1. Why is that I am not able to remove the Zoho logo from my survey?
  2. How can I redirect a person to another page when they complete a survey?
  3. Is it possible to display or refine questions on page two using the responses to the questions on page one?
  4. Is it possible to use question logic in a Multiple Choice question that also has ‘Other (please specify)’ as an option?
  5. I have added a logic to one of the questions in my survey. Why aren't the questions that should follow when the logic is applied appearing in the Preview mode?
  6. Is it possible to edit the Thank You page that appears after my respondents answer the survey?

 

1. Why is that I am not able to remove the Zoho logo from my survey?

You can add or remove logos only if you have a paid plan. Since your survey account is in the free plan, the option to remove the logo is disabled. Compare our various plans here.

2. How can I redirect a person to another page when they complete a survey?

The redirect option is available on the Survey Settings section. In the Survey end page section, select Redirect to a new page, then click Save Settings to save the changes. But, this feature is available only with the paid plans of Zoho Survey. You can make use of this feature if you had already selected the redirect option when your account was in the free Enterprise trial.

3. Is it possible to display or refine questions on page two using the responses to the questions on page one?

Sorry, it is not possible to display or refine questions on the following page (page one) using the responses to questions on the previous page (page two).

4. Is it possible to use question logic in a Multiple Choice question that also has ‘Other (please specify)’ as an option?

Sorry, it's not possible to add 'Other (please specify)' option in question logic as it's not a pre-defined choice for multiple choice questions.

However, as a workaround, we suggest you enter 'Other' as a choice in the question and add a Single Line question and type in 'Please specify'. After adding the question, add a question logic with If = Other, and for Then Show Questions, select Please specify (and other questions based on your requirements).

5. I have added a logic to one of the questions in my survey. Why aren't the questions that should follow when the logic is applied appearing in the Preview mode?

Questions set in question logic will be displayed in your survey only if the set logic matches. Also, you cannot view how your logic would work in the Preview mode. So make sure you publish the survey to make use of this feature.

6. Is it possible to edit the Thank You page that appears after my respondents answer the survey?

Sorry, it's not possible to make edits to Zoho Survey's default Thank You page. However, you can make use of the other options available in the Settings tab to customize the survey end page. Read more here.

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