Steps to Acquire and Transfer Passwords

Steps to Acquire and Transfer Passwords

Acquiring Passwords

When someone leaves the organization on bad terms or under unexpected circumstances, transferring ownership by the user may not be feasible. In such instances, the super-admin has privileges to forcefully acquire all enterprise passwords owned by the user. There are three ways to perform this operation. You can:

  • Acquire all enterprise passwords 
  • Acquire selected enterprise passwords
  • Acquire and transfer all enterprise passwords to another user


To acquire all or selective enterprise passwords of a user 

  1. Select Users from the User management section of the Admin tab.
  2. Select the user's passwords you wish to acquire, then click More.
  3. Select Acquire passwords to acquire all passwords. Alternatively, click Selectively Acquire Passwords to acquire selective passwords from the user. All acquired passwords will be automatically added to the super-admin's account. 


Transfer passwords from one user to another 

When a user moves to a different department, and another user takes over the responsibilities, the super-admin can transfer the passwords from one user to another.

  1. Select Users from the User management section of the Admin tab.
  2. Select the user's passwords you wish to acquire, then click More.
  3. Click Transfer ownership, then select the user to transfer all the passwords to.
  4. Click Ok 


All passwords will now be transferred to the selected user. This user will be the owner of the shared passwords moving forward.

Note: While performing these actions, if you have large-sized attachments, this process can take a while.

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