System Requirements and Storage Space
System Requirements
Zoho CRM is a cloud-based application, and therefore the application and the data are not stored in your computer system's memory. Since cloud applications rely on remote servers, you are required to have a continual internet connection for accessing Zoho CRM. You are not required to download or install any files in your computer to use CRM.
Zoho CRM is compatible with basic system configuration, the details of which are listed below:
| Operating System | Windows, Linux and Mac OS X |
| Web Browser | Safari 9 and above Google Chrome 49 and above Mozilla Firefox 44 and above Internet Explorer 11 and above Opera 45 and above |
| Other requirements | Enable JavaScript |
Note
- It is necessary to use browsers, APIs and Plugins that support TLS v1.2.
For Internet Explorer 8 users:
- Open browser and click Tools > Internet options > Advanced > Multimedia.
Keep ‘SHOW PICTURES’ and ‘SMART IMAGE DITHERING’ options selected.
Storage Space
Zoho CRM is a cloud based application that securely stores customer's data. The storage space is allocated based on the CRM edition and number of standard licensed users in your organization. The storage space includes the space taken up by email attachments, email templates, and attachments in the records.
Also, the number of records that you can add in the CRM account depends on the edition you have purchased. In the Free edition, you can add upto 25,000 records and for Standard edition upto 100,000 records. For both the Professional and Enterprise editions there is no limitation.
The default storage space allocated per edition is:
- Free - 1 GB
- Standard - 1 GB + 512 MB /user license
- Professional - 1 GB + 512 MB /user license
- Enterprise - 1 GB + 1 GB /user license
Organizations can purchase additional storage upto 200 GB at a price of 4$/month for 5GB. To view a breakdown of your current storage usage and available storage space, go to Setup > Data Administration > Storage. See Also, Storage in Zoho CRM.
Check out the Manage Subscription section to find out more details on pricing, feature editions, and edition upgradation.
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