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Set up telephony
Use telephony to create an integrated phone system and let your users complete calls with a single click from Zoho applications. Your telephony integration: Gives pop-ups on all incoming calls. Notifies users of any missed calls and lets them set ...
Telephony in Bigin
A day in the life of a sales person is filled with calls to prospective customers, trying to sell their products. They also receive various support calls from their customers. Let's look at it this way. A sales person who hasn't integrated phone with ...
Working with Telephony
Making Calls Outbound calls can be made from records available in Leads, Contacts and Accounts modules in Zoho CRM. Please note that, if you have configured Ringio, the option to use the keypad, mute and hold will not be available. To make an ...
How can I disable Twilio integration?
You can disable Twilio Integration by clicking Switch Telephony Providers on the Twilio Configuration page.
Enabling Zoho PhoneBridge
Before you start using Phone Bridge, it has to be enabled from your Zoho CRM account. To enable PhoneBridge Go to Setup > Channels > Telephony. Click Enable PhoneBridge. Note You will receive this error message: 'Admin has not enabled Telephony in ...