What all can I view from the Connections tab?

What all can I view from the Connections tab?

You can view the following from your Connections tab on Zoho Social:
  1. All Connections: Everyone who has interacted with your brand.
  2. Recently Engaged: Only Connections who have engaged with your brand recently.
  3. Most Engaged: Only Connections who interact with your brand more often than most.
  4. Followers: Only Connections who follow your brand on Twitter and Instagram.
  5. Following: Only Connections your brand follows on Twitter and Instagram.

If you have integrated Zoho Social with your Zoho CRM account, you would view two additional fields:

     6. CRM Leads: Connections who have provided their contact information and have the potential to be converted into CRM Contacts.
     7. CRM Contacts: Leads that you have already contacted and have ongoing interactions with
​
All Connections, Recently Engaged, and Most Engaged are based on engagements; they include only your followers and not the ones followed by your brand.

    • Related Articles

    • Connections

      Sigma uses connections to expand your Zoho Services’ third-party support. This is done with the help of OAuth 2.0 or any other basic authentication protocols.  OAuth 2.0  OAuth 2.0 is an industry standard, open source authorisation protocol which is ...

    • Why are some of my Instagram Connections missing on the Connections tab?

      Due to the Instagram's recent API deprecation, the Connections tab will no longer display Instagram Connections. However, there is one exception to this rule, and that is if your brand's Instagram handle was synced with Zoho Social before the API ...

    • Managing Social Media Connections

      The Connections tab is where you can view and manage all of your Connections. Zoho Social will automatically update your Connections list with everyone who has interacted with your Brand on Facebook and Twitter; this includes following, liking, ...

    • How often are Connections updated?

      As soon as a person or an business account interacts with your brand on Twitter or Facebook, they are immediately added to the Connections tab. You can view their details later by clicking on the Connections tab in your home page. Instagram ...

    • Why can't I see my Instagram Connections?

      You may be unable to view your Instagram Connections because you authenticated your Brand's handle to Zoho Social after the API deprecation came into effect.  If your brand's Instagram handle  was connected to your Brand's Zoho Social account before ...