What are the benefits of using Zoho CRM for Google Apps?

What are the benefits of using Zoho CRM for Google Apps?

You can have the following benefits in using Zoho CRM for Google Apps:
  • Manage all your Email interactions with customers in a single place.
  • Better perspective on your customers' views and needs. You can track the email interactions handled in Google Mail inside Zoho CRM and vice versa.
  • Free yourself from the hassles of email attachments and mismatches in versions as you can directly attach files from Google Drive within Zoho CRM.
  • Be up-to-date with the CRM appointments that matter by exporting them to your shared Google Calendar and collaborate with your colleagues.
  • Easily import and get access to your Gmail contacts from within Zoho CRM.
  • Log in to Zoho CRM from Google's universal navigation with your Google Apps credentials.

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      No, you cannot export contacts from Zoho CRM to Google Apps. You can only import the Google Contacts into Zoho CRM.

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      Yes, Google Apps users can synchronize their contacts from Zoho CRM to Google Contacts (one-way sync). See Also Synchronize Google Contacts