Feature | Browser | Desktop app |
Starting and joining sessions | Starting or joining a meeting is fast and easy. Presenters and participants can enter a meeting using the meeting link. | Downloading the desktop app and launching the meeting takes a couple of minutes. First, the app gets downloaded, followed by the audio and video components, and a compatibility check. |
Organizational restrictions | Can bypass organizational restrictions for downloads and installations. | Needs to overcome download and installation restrictions set down by the organization. |
Audio and video transmission | Problems may occur in browsers due to issues like prolonged usage without restart and excessive resource consumption. This can affect audio and video transmission. | The desktop app consumes optimum resources at any time, and therefore audio and video issues are much less likely to occur. |
Usability | If a user fails to provide audio, video, and screen sharing permissions in the browser, they might need help to enable it again. Other browser extensions installed by the user may also inadvertantly cause issues. | Chances of usability issues affecting sessions are minimal. |
Resources usage | The quality of your sessions depends on how well your browser makes use of the available resources. This may vary according to how each browser is designed to handle resources, the number of tabs open at a time, etc. | The desktop app is designed to use all available resources to make your sessions as smooth as possible. |
Application sharing | Application sharing does not always work well in browsers. For example, MS Powerpoint and Apple Keynote presentations can only be shared in full-screen mode from browsers. | Many of the problems that browsers have with application sharing have been solved in the desktop app.The desktop app is recommended for application sharing. |
Product updates | Automatic product updates in browsers may sometimes affect your online experience in meetings and webinars. | Desktop app updates are solely for enhancing the application and improving your online experience in meetings and webinars. |
Remote access | Presenters cannot provide remote access to participants during screen sharing in the browser. | Give and request control features for remote access collaboration are available in the desktop app. |
Screen sharing | Sometimes, browser extensions need to be installed for screen sharing. | No extensions are required for screen sharing. |