What happens to a call if none of the users associated attend to it?

What happens to a call if none of the users associated attend to it?

Depending on the status of the users, the caller will be notified that the person they are calling is unavailable or busy. Following this message the caller would be requested to leave a Voice Mail. This message can be customized in Zoho CRM.

The call would then be shown under missed calls, along with the Voice Mail, if there are any.


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