You can set a action skip criteria based on lead's field information or their activity on the perviously sent emails. The action will not be performed for leads who match the set condition.
When the custom field used in the Action Skip Criteria is deleted, the action will stop. You can edit the journey, create another version, change the criteria and activate. However, leads who have already entered the journey will continue to be ...
Applying logic to a survey can help you define how your respondents will move through the questions. Using their answers, you can route them to a different page or hide irrelevant questions altogether. This helps shorten the survey for respondents ...
Action Followups defines what the bot should recommend the user after executing an action, in order to engage the user further in conversation. The bot can display a list of suggestions or ask if it can invoke another action, that might be ...
Criteria are the fundamental filters of Conditional Assignment. To add a criteria: Choose Users matching the criteria when configuring the rule. Choose an attribute to filter users with. Set the value for the criteria, and the relationship between ...
Adding a new Action To add a new action to a bot, follow the steps as given below. In the bot's detail page, under the ACTIONS tab, click the + ADD ACTION option. The Create New Action page appears. Give a meaningful name for the action. Based on ...