What is the Monitor tab for?

What is the Monitor tab for?

The Monitor tab is one of the key features in your Zoho Social, which is available in any of the paid plans. With the monitor tab, you can monitor the activities on your social channels and scour through them for specific kinds of posts. You can track keywords, wall posts, Brand @ mentions or tweets by simply clicking on the Monitor tab on your home screen.

You can also use this tool to track specific posts by your Zoho CRM Contacts or Leads. 

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    • Can I engage with a post or tweet directly from the Monitor tab?

      Yes, you can answer directly to posts from your Monitor tab from Zoho Social. Similarly, you can also reply, re-tweet, or like any tweet directly from the Monitor tab. You can view more information about the author of these posts/tweet directly, by ...

    • Do @mentions and Tweets appear in real time on the Monitor tab?

      Yes, both @mentions and tweets that you're monitoring appear in real time on the Monitor tab, without any delay. You can alternatively check the Live Stream dashboard on the bottom left of your home page, for instant updates from your social media.

    • How to add Twitter Lists as a Monitor column?

      To add a List as a Monitor column: Go to the Monitor Tab and click on the orange + button. Select the column type as Lists. Click on a List and select Save from the bottom right of the screen.

    • Why can't I 'Like' or 'Comment' on Instagram updates from my Monitor tab?

      Some Monitor columns for LinkedIn and Instagram are not available currently due to API restrictions on these networks. Unfortunately, this is one of the features that was withdrawn after the Instagram API deprecation came into effect.