What's new with Facebook Lead Ads Integration in Zoho Social?

What's new with Facebook Lead Ads Integration in Zoho Social?

Please read this if you've been using an earlier version of Facebook Lead Ads integration in Zoho Social before 18th September 2018.

Previously, you could sync Facebook fields such as NameEmail AddressPhone Number and Company with your CRM.

Here's what you can do with the latest version:
  1. Edit mapping of multiple Facebook fields to your preference 

  2. Sync additional fields related to your campaign such as
    • Ad, Ad ID
    • Ad Set, Ad Set ID
    • Ad Campaign, Ad Campaign ID
    • Lead Form, Lead Form ID
    • Ad Account, Ad Account ID
    • Ad Objective
    • Facebook Page, Facebook Page ID
    • Consent info
    • Lead Type
    • Brand

  3. Keep all or a select few lead forms in sync with CRM

  4. Track new leads from lead ads and lead forms

  5. Run a new lead ad from Zoho Social
Learn how Zoho Social maps Facebook fields with Zoho CRM here.

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