When can I convert Leads?
A lead is a prospective customer interested in purchasing your organization’s products or services. During the follow-up process, when you reach a certain stage, like a business opportunity with the lead, (i.e. when there is a chance of further negotiations with the lead), it can be converted to an account, contact, and deal.
Note:
- You can view the list of converted leads by selecting the Converted Leads List View.
- Once the lead is converted to an account, contact and deal, you cannot revert it.
Related Articles
I converted some leads to contacts by mistake. Is there a way to convert those contacts back to Leads?
No, you cannot convert contacts back to Leads. You can, however, use the Stage field in the Deals module to track those contacts that you want to convert back to Leads.
Converting Leads
Convert Leads to Other Sales Records When there is a chance for further negotiations with a lead, it can be converted into an account, contact, and finally a deal. In short, once the lead status has reached a certain stage, it can be qualified as a ...
Creating Leads
In Zoho CRM, you can create leads by: Entering data in the lead details form: You can manually fill in the Lead details gathered from various external sources, e.g. trade shows, exhibitions, colleagues, business cards, etc. Importing leads from ...
FAQs on Leads
1. How can I link a lead to a specific campaign? Follow these steps to link a lead to a specific campaign: In the Leads tab, select the record that you want to link to the campaign. In the Lead Details page, click Edit. Select the campaign from ...
Working with Leads
Leads are the details gathered about an individual or representatives of an organization. They play a very important role in an organization's Sales & Marketing department and are useful in identifying potential customers. Collecting leads and ...