Where can I see my emails sent to a lead/contact using IMAP?

Where can I see my emails sent to a lead/contact using IMAP?

To view emails sent to a lead or contact using IMAP:

  1. Go to the Records Details page of the desired lead/contact
  2. In the Emails section, select the desired IMAP shared user from the pick-list field.
    The emails sent via IMAP are displayed.

    • Related Articles

    • Configuring IMAP Account

      IMAP is an email protocol via which your email account is configured in Zoho CRM. It provides various benefits, the best of which is that it enables multiple device sync. That is, your email activity syncs across your PC, laptop, mobile phone, tablet ...

    • Lead Scoring

      Lead Scoring is an effective way to manage and analyze your leads, helping you discover quality leads and giving you insights about their stage in the sales funnel. lead scoring is all about giving scores to your email recipients based on their ...

    • Contact Scoring

      Contact Scoring is an effective way to manage and analyze your contacts, helping you discover quality contacts and giving you insights about their stage in the sales funnel. Contact scoring is all about giving scores to your email recipients based on ...

    • Sending and Receiving emails

      Email communication in Zoho Recruit is changing. With the Zoho Mail Add-on, now you can send emails to your candidates, contacts, and clients. Integrate your favorite email service with Zoho Recruit to save time and carry out all your ...

    • Emails in Zoho CRM - An Overview

      The primary problem with having CRM and a communication channel independent of each other is the lack of sales context. Following are the top three benefits of activating email in Zoho CRM. Contextual view of email conversations with a customer:  A ...