Who are skipped contacts and how do I view them?
Contacts who did not have actions performed on them are listed as 'skipped contacts'.
To view skipped contacts:
- From the navigation toolbar choose Automation and select Workflow.
- Select the intended workflow from the list view.
- Navigate to the action you wish to view and click View Report.
- Click Skipped Contacts.
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Who are skipped leads and how do I view them?
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Contacts will be skipped when: the email address is invalid there are deliverability issues and soft bounces
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