Whom can I mention in my status updates, feeds and comments?

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• Where can I mention users across Zoho CRM?

  You can mention fellow users in the following places: Status updates Feeds Comments Notes section in a Record's Details page.

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  Collaboration is an important aspect of customer support. When you need to resolve a customer issue, convey a bug in the product, or raise a feature request, you use the power of collaboration with your team to achieve the goal. For this purpose, ...