Why am I getting an authentication failure while adding my external POP accounts?

Why am I getting an authentication failure while adding my external POP accounts?

Generally, when you configure an external account as a POP account in Zoho Mail, you need to provide the credentials in Zoho to retrieve the emails from that account.
In case you have changed the password in the source account, or if the password has expired in the source account, there will be an authentication failure in Zoho when trying to connect your server.  Learn more.
    • Related Articles

    • Why aren't emails from my external POP account getting populated in my Zoho mailbox even after adding the account?

      Zoho Mail retrieves a maximum of 200 emails per fetch from your POP server. Since the number of emails in your external account will be high initially, it might take about 3 to 5 days for all the emails to be populated in your mailbox. Learn more.
    • Configuring POP Account

      Set up email account via POP3 Zoho CRM lets you configure a Zoho Mail account or a third party email account via POP3. An important point to note here is that Zoho CRM uses Zoho Mail to get emails and display them within CRM. Therefore, whether you ...
    • Where can I access the external POP accounts that I have added?

      The POP accounts that you have added will be listed at the bottom of the left pane. You can click any of the accounts to view the emails from that account. Learn more.
    • What does the authentication failure in POP/IMAP migration mean?

      If you receive an authentication error, make sure that you've entered the right credentials for the account, and that the user hasn't changed the password of the source account while the migration is in progress. Refer this help page for more ...
    • Configure POP Account

      Set up email account via POP3 Zoho Recruit lets you configure a Zoho Mail account or a third-party email account via POP3. Zoho Recruit uses Zoho Mail to get emails and display them within Recruit. Whether you want to configure a Zoho Mail account or ...