Why is my signature not populated in the email messages that I send from Zoho CRM?

Why is my signature not populated in the email messages that I send from Zoho CRM?

There are two ways to send emails:
  • You can send it from the Email tab (through Zoho Mail)
  • You can send it from within a specific record (Leads, Contacts etc.)
When you send it through the Email tab, the signature that you had added in Zoho Mail, will be populated in your email. Whereas, when you compose an email from within a lead or contact, the Zoho CRM signature will be populated.

Note: Please ensure that you have the signature enabled for each mode of sending emails.


Related Links
Adding Signature in Zoho CRM account
Add Signature in Zoho Mail





    • Related Articles

    • Zoho CRM

      Integrating surveys with Zoho CRM helps synchronize all your survey responses within your CRM modules automatically. You can add survey links in CRM email templates and view the responses from your leads and contacts within Zoho CRM. You can also add ...

    • Managing Messages

      Timely responses to messages can be very useful in building a good relationship with your customers. People usually message a business privately when they have questions or complaints, or when they want to partner with that business. Zoho Social ...

    • Managing Messages

      Timely responses to messages can be very useful in building a good relationship with your customers. People usually message a business privately when they have questions or complaints, or when they want to partner with that business. Zoho Social ...

    • Zoho Mail Add-on - Error Messages

      The error messages you may view while configuring the Zoho Mail Add-on are: Mail Box (yourmailID) you have configured earlier is not reachable. Please select a new "Mail Box". One of the instances why this message will display is when you change ...

    • How can I send mass email surveys using Zoho Campaigns?

      To send mass email surveys, follow these steps: Integrate Zoho Survey and Zoho Campaigns with Zoho CRM. Sync your Zoho CRM contacts list with the Zoho Campaigns mailing list. In Zoho Campaigns, click Create Email ...