By integrating with Zoho SalesIQ, you can track visitors returning to your website by their name and email addresses. This helps you understand how visitors navigate in real time and connect with them using live chat support. Just map the Zoho Survey questions to Zoho SalesIQ visitor information and convert a survey respondent to a Zoho SalesIQ visitor.
How do I...
How do I track visitor information on my website?
- Select the Hub tab.
- Select the Integrations section.
- Click Integrate in the Zoho SalesIQ section. Make sure you have an account in Zoho Survey and Zoho SalesIQ so you can configure the sync settings.
- Select the question that asks for the respondent's email address in the Email ID field on the next page. This is a mandatory field.
- Select a question in the Name field.
- Select a question in the Phone Number field.
- Click Save.
How do I remove the integration?
- Select the Hub tab.
- Select the Integrations section.
- Click Remove Integration in the Zoho SalesIQ section.
Click Remove to confirm.