Zoho Campaigns
How do I deny access to SurveyMonkey?
From the Navigation toolbar, click Settings and select Integrations. Mouse over SurveyMonkey and click View Details. Click the Deny button beside the account name. Click Go Ahead.
How do I change my SurveyMonkey account in Zoho Campaigns?
From the Navigation toolbar, click Settings and select Integrations. Mouse over Survey Monkey and click View Details. Click the Change button beside the account name. Click Change in the Change confirmation popup and login to another account and ...
What happens if I deny access to my Shopify account?
If you deny/change Shopify integration: The contacts in your Shopify account will not be imported. Shopify campaigns in draft cannot be sent, but campaigns that are scheduled or in progress or in testing will be sent as usual. Recipients who have ...
How do I deny access to my Shopify account in Zoho Campaigns?
From the Navigation toolbar, click Settings and select Integrations. Mouse over Shopify and click View Details. Click the Deny button beside the account name. Click Go Ahead.
How do I deny access to my Google Photos account?
From the Navigation toolbar, click Settings and select Integrations. Mouse over Google Photos and click View Details. Click the Deny button beside the account name. Click Go Ahead.
How do I change my Google Photos account?
From the Navigation toolbar, click Settings and select Integrations. Mouse over Google Photos and click View Details. Click the Change button beside the account name. Click Change in the Change confirmation popup, log in to another account, and allow ...
How do I deny access to my Flickr account?
From the Navigation toolbar, click Settings and select Integrations. Mouse over Flickr and click View Details. Click the Deny button beside the account name. Click Go Ahead.
How do I change my Flickr account?
From the Navigation toolbar, click Settings and select Integrations. Mouse over Flickr and click View Details. Click the Change button beside the account name. Click Change in the Change confirmation popup, log in to a new account ,and allow access.
How do I deny access to Office 365 account?
From the Navigation toolbar, click Settings and select Integrations. Mouse over Office 365 and click View Details. Click the Deny button beside the account name. Click Go Ahead.
How do I change my Office 365 account?
From the Navigation toolbar, click Settings and select Integrations. Mouse over Office 365 and click View Details. Click the Change button beside the account name. Click Change in the Change confirmation popup, log in to another account, and allow ...
How do I delete access to my Paypal account?
From the Navigation toolbar, click Settings and select Integrations. Mouse over Paypal and click View Details. Click the Delete button beside the account name. Click Go Ahead.
How do I deny access to my GoToWebinar account?
From the Navigation toolbar, click Settings and select Integrations. Mouse over GoToWebinar and click View Details. Click the Deny button beside the account name. Click Go Ahead.
What happens if I deny/change my GoToWebinar account integration?
If you deny/change GoToWebinar integration: You can't activate new syncs. Import of details of your webinar registrants and attendees in exisiting active syncs will be stopped. You can't view details about your past webinars and upcoming webinars.
How do I change my GoToWebinar account?
From the Navigation toolbar, click Settings and select Integrations. Mouse over GoToWebinar and click View Details. Click the Change button beside the account name. Click Change in the Change confirmation popup, log in to another account, and allow ...
How can I make modifications to an associated sign-up form in the Zoho Campaigns plugin?
Select Forms under Zoho Campaigns Plugin. Click the Edit link beside the corresponding sign-up form. Choose the updated form and click Proceed. Click Save Changes.
How can I personalize my subject line using my contact's name?
You can personalize the subject line by inserting the merge tag for the contact's first name $[FNAME|Contact]$. When your contacts see their own name in an email subject line, it will awaken their curiosity and make them more likely to open the ...
How do I address a contact by the first name in an email campaign?
You can add "First Name Merge tag ($[FNAME]$)" in the content of your campaign to address your contacts by their first name. This tag can be used if you are sure that your subscriber’s first name is mapped to the contact details field. If there is ...
I have imported some fields from CRM using sync and I want to display them when I send campaigns to my mailing lists. How can I do this?
You can display the data from imported fields using custom fields and merge tags. Create a merge tag and choose the custom field that you have imported from CRM. For example, you've imported a field "Skype ID" from CRM into a custom field named ...
Whenever I try to add my logo near the footer, it is enlarged. How can I add a small logo to the footer?
Hover your mouse to the right of your theme and click the Edit icon. Select the Footer tab. You will see the Footer Logo option which allows you to add the logo to the footer and you adjust the size of the image.
When I try to add a new custom field with the Checkbox type, I receive an error message saying I have reached the maximum limit. How can I add the custom field?
You need to delete one of the Checkbox custom fields to add a new field of the same type. You can create a total of 250 custom fields and 10 custom Checkbox fields. To delete a custom field, navigate to the Custom fields tab and ...
Can I receive notifications whenever a subscriber is added to my mailing list?
Yes, you can configure your notification settings to receive notifications about your mailing lists. From the Navigation toolbar, click Settings and select Notification Settings. Navigate to Mailing Lists tab. Enter the following details: Send ...
Can I change the background color of the footer?
Yes, you can change the background color of your header and footer in Themes section of the Settings tab. From the Navigation toolbar, click Settings and select Themes. Navigate to Campaign Themes tab. Click the Edit icon beside the theme you want ...
The changes I've made in a form in Signup Pages and Emails are not reflected in the form that is displayed in an associated mailing list. Have the changes been updated?
Yes, the changes will be updated and be applied to all the mailing lists in your account. You can not see the changes as it won't change visibly in the UI in mailing lists. However, it is all updated in the back end and all new lists will contain the ...
I am unable to customize the unsubscribe form by following the instructions on the help page. Whenever I follow those steps, the Imprint Information page keeps popping up, why?
You must provide imprint information about your organization in your email campaigns, so that your subscribers know who you are and can contact your organization if they need to. You can only edit your forms in Signup Pages and Emails if you fill out ...
Is there a way to differentiate between the unsubscribe forms for opt-in contacts and synced or imported contacts?
Yes, you can customize the unsubscribe forms for opt-in and imported contacts. The unsubscribe option has two different forms based on the source of the contacts. Implied subscribers (imported/synced/manually added): These contacts will receive an ...
Can I customize the Update Profile form ?
Yes, you can customize Update Profile form. From the Navigation toolbar, click Settings and select Themes. Navigate to Signup Pages and Emails tab. Click Forms tab, then click the Edit icon in the top right corner of the preview.
Why do I need to add imprint information?
Every newsletter that you send using Zoho Campaigns shall contain an 'Imprint' section. An Imprint is a type of notice that indicates the authenticity of the sender while also conveying basic legal information about the senders to the recipients. ...
Who can access the roles and privileges tab?
All users can view this module. To view the module, From the Navigation toolbar, click Settings and select Manage Users. Click Roles and Privileges. Only paid users with administrator privilege can add a new role and edit the privileges of existing ...
What is a Mail default value and Social default value?
Mail default value - In the absence of a custom field item, whatever you give as a mail default value will occupy that place. For example if your custom field is ‘Company name’ and you enter ‘Tenant’ as a mail default value, the campaign will use the ...
How do I insert social links in the footer?
You can add links to your Facebook page, Twitter profile and LinkedIn page in the email's footer. When you're creating a campaign theme under Settings and Themes, you'll see options for these networks. in the footer section. Check the box for the ...
What does the Tell-a-friend link do?
Recipients can click this link to enter the email address of someone they want to share the email campaign with. Email campaigns shared with this link will be reflected in your Reports.
What happens when someone clicks the Update Profile link in the email's footer?
A page will open where they can make changes to their profile's first name, last name and email address info. A selection of public mailing lists from the sender will also be displayed. Recipients can check lists that they want to subscribe to.
Why is there a Subscribe link in the email's footer?
This link is useful when the recipient forwards the email campaign to one of their contacts. That person can then click the link to become part of the same mailing list.
Will my email appear identically in all browsers and email clients?
Slight differences are possible. Currently there's no way to ensure that email appears identically across all clients and browsers. There are some precautions you can take to avoid issues.When inserting images, it's always better to choose the option ...
How do I remove the Unsubscribe link in the footer of my email messages?
You'll need have to insert it as a merge tag in the email's content instead. There is no way of sending email campaigns without the Unsubscribe link. This is a rule followed by all credible email marketing software.
What happens when I click clone theme?
When you click Clone Theme in Campaign Themes, you can create a copy of a specific theme you've selected. This allows you to retain any customizations you made to that theme and edit it for changes, rather than creating a new theme from scratch.
Is it necessary to get my campaign content approved by all the administrators I have selected?
No, you can proceed with a campaign once it has been approved by at least one administrators.
Is it necessary to get your contacts exempted by all the administrators?
No, you can proceed sending the campaign once the contacts get exempted by at least one of the administrators.
How can I open campaign policy?
From Navigation toolbar, click Settings and click Campaign Policy to view it. You can view sections like email policy, content approval and export policy.
Will my Zoho Campaigns account get deactivated or removed?
Yes. Your Zoho Campaigns account will be deactivated and later removed if you don't use it for a period of two years. However, you can prevent it by accessing your account. You will be notified via email and we'll ask you to access your account ...
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