Zoho Mail
How do I allocate the purchased storage to my organization users?
The Super Admin can allocate the purchased storage to the respective users from the Control Panel. Login to mailadmin.zoho.com, and go to the Mail Storage section. Across the relevant user, click the Edit icon in the Additional storage section, and ...
How do I purchase additional storage for my Zoho Mail account?
Organization Users - The Super Administrator will be able to purchase additional storage for the organization and allocate it to specific users. Login to mail.zoho.com as the Super Admin, and click the Subscription link on the top of your mailbox. ...
How can users unblock their blocked Zoho Mail accounts?
After the reason for the account block (storage exceeded, spam detection etc.) has been rectified, the user can unblock the account from the UnBlock Me page.
Why is my account blocked, and how do I unblock it?
Your account might be blocked due to two major reasons. You might have either exceeded your account storage or a suspicious spam activity might have been detected in your account. Refer this help page to learn about unblocking accounts.
How can an administrator unblock an account?
To unblock a blocked account (once the reason for the block has been rectified), log in to the Control Panel. Under Mail Administration, select Troubleshoot. Click on the Blocked Accounts menu, select the required account, and click Unblock. Learn ...
Can I disable specific services for users?
You can disable access to specific services like POP/IMAP access, ActiveSync, email Incoming and Outgoing. Login to mailadmin.zoho.com, go to the User Accounts section and select the required user. Click the green icon respective to the service that ...
How do I create a group email id in Zoho Mail?
Login to mailadmin.zoho.com, and go to the Groups menu. Click the Add Group button, and provide the required details and click Create Group. The email address that you've mentioned in the Group Email Id field will be the chosen email address for this ...
How do I create a group in Zoho Mail?
Zoho Mail provides options to create 4 different types of groups. In the Control Panel section, navigate to the Groups menu. Click Add Group from the menu options, and enter the required details for the group. Depending on the type of group, you'll ...
Can I change the chosen email address of a user?
You can change the email address of a user by creating the required email address as email alias. Once the alias is created, you can make this as the default email address for the user. Log into mailadmin.zoho.com as the Admin Click User details and ...
How do I customize the login URL (mail.yourdomain.com) for my domain?
The instructions for customizing the login URL can be accessed by logging in to the org admin's Control Panel. Log in to the Control Panel. Go to the Custom Login tab for detailed configuration instructions specific to each organization. After ...
How do I upgrade to the paid plan?
Login to mail.zoho.com as the Super Administrator. Click on the profile picture on the top right corner of your mailbox. Select Upgrade, pick the plan that suits your needs and make the payment. Learn more.
How do I access the Control Panel?
You can access your Zoho Mail Control Panel by logging into the Control Panel with your Admin or Super Admin credentials. Alternatively, you can also click on your profile picture on the top right portion of your mailbox, and click the Control ...
What are the activities that get listed in the Timeline view?
Activities such as the creation of the post, addition and removal of invitees can be viewed in the chronological order. This view is of utmost use in Tasks, where activities like change in due date and priorities, addition of invitees and change in ...
What is the Timeline view in Streams?
The timeline view is similar to an activity log, where the actions performed on a particular task, post, note or event get listed in the chronological order, indicating the time the action was performed. Learn More.
Can I share posts from one group to other Streams groups?
Posts from one group can be shared to other groups by selecting 'Share' from the 'More Options' icon. Learn more.
Can I stop group members from adding Invitees after posting my message?
You can stop members from adding invitees by clicking on the 'Allow / Disallow Members to Add Invitees' icon and disabling it. Learn more.
What is the difference between 'Comment Privately' and 'Send Private Reply' options?
The 'Comment Privately' option sends a private comment to the owner of the post whereas, the 'Send Private Reply' option sends a private comment to the person to whose comment you choose to reply. Learn more.
Can I stop people from commenting on my post?
You can 'Disable Comments' for your post from the 'More Options' icon in the Streams page. The comments section will be closed for these posts.
What is a 'Permalink' in Streams?
The Permalink, which can be accessed from the 'More Options' icon, gives the permanent hyperlink to any Streams post. Organisation members with necessary permissions can use this link to access the posts directly.
Can I view all the posts containing a Tag as a single list?
The Tags view contains a list of all tags that you've created. To view the posts that contain a specific tag, select the Tags view and click on the required tag. Learn more.
What are 'Trending Tags' in Streams?
The 'Trending Tags' section lists all the popular and most commonly used hashtags within that specific Streams group. Learn more.
Can I view all the posts containing a hashtag as a single list?
The posts that contain a common hashtag can be listed by clicking on the hashtag. The posts that fall under this hashtag get listed in a new tab. Learn more.
In email sharing, does the entire conversation get shared with the user?
When you share an email, the entire conversation is shared with the respective user. The conversation gets shared irrespective of whether conversation view is switched on or not in your account. Learn more on email sharing here.
How do I remove the access permissions for a post or a draft that I've shared?
When you share an email or post with an organization member, click the Add/View Invitees icon. Click the close icon next to the relevant member. The respective member will not be allowed to access the post or email anymore.
Is it possible to collaborate and get feedback on an email that I'm drafting?
Zoho Mail offers an option to share an email that you're drafting and get feedback. After you've drafted the email, click the Share option on the top of the composer window, and @mention the user or the group with whom you want to share the draft. ...
When I share an email, will the others in the thread know that it has been shared?
Others members in a thread will not know that an email has been shared. If you want to notify them, select the Invite others in this thread checkbox. This will include the others in the email sharing process.
How to create a new Streams Group?
You can create a new group by clicking on the plus sign next to the Streams Group listing in the left menu. You can also create a new group from the Group Management page by using the Add New Group icon. Learn More.
Can I view all the posts I have been invited to view in one place?
The Invites tab in your Streams Home displays all the posts you have been invited to view. Learn More.
How can I view all the posts by a single Group member?
Click on the display name of any member of a particular Streams Group to open a new tab which lists all their posts in that group. Learn More.
How can I copy the link of a specific comment in a Streams post?
You can copy the link of any comment by right clicking on the time stamp of the comment and selecting Copy Link Address.
Can I start a group chat with all the participants involved in a Streams post?
The Chatlet option allows you to start a chat with the participants of any Streams post or email. To open a chat from a post, click on the Chat about this email icon displayed on top right corner of the post. Learn More.
How do I enable notifications for a post I'm not participating in?
You can click on Watch this message from the More Options drop-down to receive notifications for activities happening in the post even if you are not a participant.
Where can I view a summary of all my Streams Groups?
You can view all the groups you are a part of from the Manage Streams Group page. Click on the Manage Groups icon at the top of the Stream Group listing to navigate to the group management page. Learn More.
How do I mark all the posts in a group as read?
Right click on the relevant group from the Streams Group listing on the left menu and select Mark posts as read option.
Can I start a chat with all the members of a Streams Group?
You can start a group chat with all the members of any Streams group by using the Chat with this Group icon at the title bar of the relevant Group. Learn More.
How do I enable streams for my Groups?
You can enable Streams for the Groups for which you are the Owner or Moderator. Go to the Group Management page and check the Streams Enabled checkbox to enable Streams for that particular Group. Learn More.
What are the different layouts available in Streams?
You can view your Streams posts in two different layouts: Social View - In the Social view, your posts will be listed with the options to comment on a post, invite members, like a post, etc. List View - In the List view, your posts will be listed as ...
How do I favourite a Streams post?
Click on the star icon on the post to favorite the particular post. All favorite posts are listed in the Favorites tab of the relevant group.
What is "Smart Add", and how can I add events using it?
Smart Add is to schedule events without having to fill forms. Type in your event details, date and the time, and get your event scheduled without a hassle.Example :�"Meeting 05/01/2010 11:30 am", which is of the syntax, "
What is an ICS file format?
ICS (Internet Calendaring and Scheduling), sometimes referred to as iCalendar, is a standardized way of sharing calendar information on the internet. It allows internet users to send meeting requests and tasks to other internet users via email or ...
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