Zoho Mail
How can I import the Links from old version of Zoho Mail?
We are currently working on providing import/ export options for Links from the old version to Bookmarks. We will keep you posted.
Can I save and share a collection of Bookmarks with my team members?
Bookmarks in Zoho Mail help you to keep track of the interesting websites or articles you come across, and bookmark them for future reference or leisurely read. You can have collections of similar websites, shared with the team, as a common ...
How can I create a new Bookmark?
From the Bookmarks application, click 'Create' to add a new Bookmark. Refer here for more images.
How can I export Bookmarks as HTML file?
We are working on providing export option for Bookmarks application. We will roll out the feature in our upcoming updates.
What are Bookmarks?
Bookmarks application helps you to save the references and the websites you frequently visit in your Zoho Mail account itself. Apart from that you can easily share the bookmarks with your teams and colleagues. Refer here for more details.
Is it possible to classify my bookmarks into different categories?
Several collections can be created under each group and to your personal bookmarks. Right click on the respective group or the My Bookmarks option, and click Create Collection. You can now add your bookmarks to any of the created collections. Refer ...
Spam mails come into my Inbox. How can I stop them?
All incoming emails are processed for Spam based on the IP Address, Domain and personal Blacklists and Whitelists. If you still notice Spam emails in your Inbox, use the Spam icon to mark it as spam. If you consistently notice Spam emails, you can ...
Are my attachments scanned for Virus automatically?
All the incoming and outgoing emails are scanned for Viruses. In case any incoming email is found to be affected by Virus, the email will be bounced to the sender. For outgoing emails, the attachments will be scanned during upload process, and the ...
How to reduce the number of spam I receive?
Zoho Mail spam filters check all the emails based on various criteria like IP reputation, SPF, DKIM, User Policy, etc. and will process accordingly. Based on the results, the Zoho Mail server will decide if your email should be delivered to the Inbox ...
What should I do when I receive spam in the inbox?
Despite all the inbuilt spam filters, there is a minuscule chance for a spam email to end up in your Inbox. To avoid this, Use the Mark Spam feature. Our system is equipped to learn from user corrections and will adjust to user preference over time. ...
How can I mark an email as spam?
Use the Mark Spam feature and mark the respected email as spam. To avoid such future emails, you can use the blacklist feature to avoid emails from a domain or an email address.
What if I incorrectly mark an email as spam?
Login to Zoho Mail. Go to the spam folder. Choose the respective email. Use the Mark not Spam feature and restore it to the inbox.
What are phishing emails and how can I avoid them?
Using phishing, spammers intend to extract sensitive personal and financial data about the recipient by disguising themselves to be a legitimate organization or an individual. For example, a spammer looking for your financial details will send you an ...
What are spoofed emails?
An email is considered to be spoofed when spammers forge an email address of an organization/person. The email received by the recipient would have the name of an authentic sender and will trick the recipient into thinking the email is from a trusted ...
How can an email be spoofed?
Every email message sent will hold two "from" addresses. Preview from - This is the from address you see when you receive an email. Return-path - This is the from address found in the header of an email. It is used by mail servers to identify whom to ...
How to identify a spoofed email?
Look for the warning message. Look for Check via in the suspected email. Check for SPF, DKIM, and DMARC authentication reports in email Header. In case you still could not identify if a suspicious email is spoofed or not, contact our support with the ...
How can I avoid getting my email address spoofed?
Although spoofing is not under the control of an email service provider, you can prevent your email address from getting spoofed by, Configuring SPF and DKIM for your domain or request your admin. Configuring DMARC in your domain DNS or request your ...
Why am I receiving bounce messages when I did not send any emails?
To spoof emails, spammers extract email addresses and send emails from a manipulated identity. In order to not receive any bounce message. While sending spoofed emails, in order to avoid return responses and bounce messages, spammers will edit and ...
What should I do when I receive bounce messages for the emails I did not send?
Check your sent folder for unauthorized emails. If you find any, and in case you are sure that you did not send it, there might be a chance that your account is compromised. In case you suspect your account is compromised, Change your account ...
How can I prevent my account from getting compromised?
Choose a unique and strong password. Reset the password of your account often and regularly. Ideally once every 60 days. Set up 2-factor authentication or request your admin to set it up for you. Always sign out of your account before locking your ...
How long will my spam emails stay in the Spam folder?
The emails in Spam folders are retained for a fixed period of time after which they are permanently deleted. By default, the emails that are older than (or received before) 30 days will be automatically cleared periodically. You can configure this ...
How do I change the login password for Zoho?
Change Account Password The Zoho Mail users can change their Password from the General section in Zoho Mail Suite. Steps to change the current Password: Log in to www.zoho.com/mail Click Settings >> General Select Change Password Provide the ...
Where should I change my Time Zone?
If the mail shows a wrong time, it means that you need to verify your Time-zone settings. Click your Profile >> My Account >> Timezone/ Date Format Choose the correct Time Zone from the dropdown box.Click Save
How do I recover my email account, in case I've forgotten the password?
In case you've forgotten your account password, Zoho Mail provides two options for account recovery. You can recover your account either using your registered mobile number or secondary email id. In the login page, enter your Zoho email id and click ...
How can I view only unread mails by default?
In the Layout options, choose Be default show my unread messages. You can view only all messages by choosing ‘View All’ in the toolbar.
I always want to open a mail in tab. How do I make it as default behavior?
You can choose the default Mail open behavior in Settings page. You can choose between Preview, tab or New window.
How do I change the display font?
You can change the display font for the Mail Page by choosing your preferred font in the Settings page.
I want to use Keyboard shortcuts. Are keyboard shortcuts available in Zoho mail?
Keyboard shortcuts are available for Key Savvy users like you. You can turn on the Keyboard shortcuts from the settings page. Check out the available Keyboard shortcuts from the Product Links.
I want to choose a fixed format for my outgoing mails. Can I specify the settings?
You can set a default behavior for your Outgoing mails by specifying the Font family and Font size in the Composer settings.
How can I set the default encoding?
You can set the default encoding for your Outgoing mails in the Settings page. Encoding can be set based on the language in which you are composing the message.
I want to set up the default Reply to Email as a different Email address. Is it possible to do that?
You can set a different default ‘Reply to’ email address for your Outgoing email. Specify the email address in ‘Reply to’ in the Compose options of the Settings page.
What is Outbox?
Outbox is a very useful feature in Zoho Mail, by which you can hold your email for a predefined duration of time in minutes, before you actually send out the email. This gives you a safe buffer in which you can make some minor changes to the mail you ...
How do I skip Outbox, when I have enabled it?
You can press the button ‘Send Immediately’ to skip the Outbox, if configured.
Can I use richly Formatted Signatures?
You can add richly formatted signatures to your outgoing emails and associate different signatures with different ‘From’ addresses. The option to insert ‘Signatures’ is in the ‘Signatures’ section of the Mail Settings page.
How do I insert my company/ business logo in my signature?
You can have your Company Logo as GIF/ JPEG/ PNG images and insert them in your Signatures. Refer help for further information.
What is Vacation-Response?
Vacation-Response is the automated email response that is being sent to someone instantaneously as their email reaches your mailbox. You can define the recipients, period during which the vacation response should be active, the interval between ...
How to insert formatted hyperlink pointing to a URL in my signature?
Select the text or image you want to hyperlink and click the Insert Link icon. Specify the URL and the tool tip for the hyperlink. Once you save, the text/ image will be hyperlinked to the web page you specify. Learn more.
How do I stop receiving notifications for specific folders?
Notifications for specific folders can be turned off in the Folder Settings menu. You will receive notifications only for those folders across which the checkbox is marked. Learn more.
What is the format used for export/import of filters?
Filters are exported or imported in the '.dat' format. This file contains all the filter rules and the filter related data. Learn more.
Will deleting the filter affect messages that were previously processed by the filter?
When you delete a filter, the messages that were processed by the filter or the folders and tags associated with the filter will not be affected.
Next page