Zoho Mail
How do I exclude emails in specific folders from being archived?
You can use the Do not archive policy to exclude certain folders from your archival policy. This makes sure that emails from these folders are not archived even if they fall within the conditions defined by your archival policy. Learn more.
What are the settings for iphone to receive my email?
The server details to set up Zoho Mail as IMAP in Apple Devices iPhone/ iPad are: Incoming Server Details: Host : imap.zoho.com Port : 993 SSL : On Outgoing Server Details: Host : smtp.zoho.com Port : 465 SSL : On The step by step instructions ...
I have provided wrong mobile number during Sign up. How can I correct it ?
Even if you have provided wrong/ incorrect mobile number, you need to login using the same mobile number to correct it. Login to Zoho Mail Control Panel using the incorrect mobile number with which you might have registered. You will notice a link ...
Can Attachments be filtered based on a specific criteria?
In the Attachment Viewer, the Filter option lets you customize and set certain criteria to locate attachments. Attachments matching the mentioned criteria will be listed on the screen. Learn more.
What is the Smart Create menu?
The Smart Create menu facilitates an easy addition of notes, tasks, events, posts, and bookmarks. On selecting a portion of the text from an email or a Streams post, the menu pops up. Pick the relevant option and the text gets saved to the chosen ...
How can I restrict my organization users to not send certain type of attachments?
In Zoho Mail, you can set up Email Policies, using which you can create Attachment related restrictions. These restrictions can be applied to Outgoing emails or Incoming emails or for both outgoing and incoming emails. Refer here for detailed ...
How do I access the exported emails?
Once the export is completed, the admin and the user whose emails have been exported will receive an email containing a link to download the file. The admin can also download the zip file containing the exported emails under the Status menu in the ...
How do I delete/archive all the emails that I've received from a specific sender?
If you want to delete/archive emails from a specific sender, you can make use of the Scrub option. Select an email from the sender whose emails you want to manage, go to the More Actions menu, choose Scrub, and click Delete/Archive, based on your ...
Is it possible to automatically classify emails to specific folders?
To classify emails falling under specific criteria to separate folders, you can make use of the Filters option. You can set up filters such that emails with certain conditions get moved to a folder of your choice. Learn more on creating ...
Is it possible to remind myself of emails that I've sent, after a particular period?
You can remind yourself of sent emails by setting a reminder. In the email compose window, click the Remind Me icon, set the necessary conditions and click Add. Click here for more details on email reminders here.
How do I change the way my name appears in the emails I send?
When you send emails, the recipients see the 'Display Name' set by you in the received email. To change the Display Name, click Settings >> Send Mail As, click the Edit icon across the respective From Address. Type the required name in the Display ...
How do I save the recipient email addresses to Contacts automatically?
The email addresses of recipients to whom you send emails will be automatically saved to your address book based on your Compose Preferences. Refer here for detailed instructions.
How do I get the headers of an email?
Sometimes, when you contact support regarding an issue, you might be asked to send the headers of the email for which you're facing the issue. In these cases, you can follow these instructions to get the email headers: Open the email whose headers ...
What should I do for Zoho Mail to identify the highlights that I send?
For Zoho Mail to identify snippets in emails that you send, you need to embed a script in either the JSON-LD or Microdata format in the HTML content of the email. You should also register your domain with Zoho Mail using this link for the snippets to ...
What are email snippets?
Email Snippets in Zoho Mail ensure that important information from an email is highlighted at the top of email preview. In business scenarios, there might be emails containing information that needs to be highlighted and showed to the users. This can ...
For Zoho Mail to recognize my Quick Actions, how do I register my domain?
You can register with Zoho Mail using this link. The domain registration process will be completed after a review of the domain. The organization that has sent the registration request will be contacted, in case there are any further clarifications ...
My Quick Actions are not getting embedded despite adding the script. What should I do?
For Quick Actions to get by Zoho Mail, two things have to be done. First, the script has to be embedded in the HTML content of the email, and your domain has to be registered with us using this link. If your domain is not registered, Zoho Mail will ...
How do I embed Quick Actions in the emails that I send?
To embed Quick Actions, you have to embed a script in the HTML content of the email. You will also have to register your domain with us, using this link. Refer this help page for the script format, and other details.
What are Quick Actions in Zoho Mail?
Sometimes, the emails that you receive might require a followup action. These actions might have to be performed either from within the mailbox or by redirection to a third party application or a website. Quick Actions are basically buttons that are ...
Is it possible to start a contextual chat regarding an email or a Streams post?
Using the Chatlet feature in Zoho Mail, you can start a contextual chat with the members in any email thread, Streams post, Task or Note. By default, this will include all the members that are part of the conversation. You can edit the members of the ...
When should I make use of the Chatlet feature?
The Chatlet feature is useful when you need to start a contextual chat regarding any particular entity. This can be mainly used when you need to discuss about an email or a Streams post mainly over a group chat rather than on the email or Streams ...
Does the Attachment Viewer list attachments from all applications?
The Attachment Viewer lists attachments from all entities, such as emails, notes, tasks and attachments shared via Streams. From the Attachment Viewer, you can perform actions on the attachments with ease. Click here to know more about Attachment ...
What is the Reader View in Zoho Mail?
The Reader view is a layout that's provided exclusively so that emails can be read in a view where all the clutter is eliminated and it is distraction free. Reader view also has several other customization options to improve the readability. Know ...
How do I add my attachments to Zoho Docs?
You can add the attachments you receive in mail to Zoho Docs by enabling a filter with the Add attachment to condition. Refer this help page for instructions.
How do I send attachments in Google Docs account?
You can add the attachments you receive in mail to Google Docs by enabling a filter with the Add attachment to condition. Refer this help page for instructions.
Is there an option to view unread emails in a particular folder or across all folders?
To view all the unread emails across all folder, scroll down to locate views and select 'Unread View'. In a particular folder, click the Filter by icon in the top, and select 'Unread' to view only the unread emails in the folder. You can also click ...
Email Hosting with Zoho
Add your domain for Email Hosting with Zoho Verify your Domain Add Users and Create Mail Accounts Change the MX records of your domain Add SPF records Refer https://www.zoho.com/mail/help/adminconsole/email-hosting-setup.html for detailed ...