zoho sites
How do I delete or remove the primary domain name from a website?
It is not possible to remove or delete a primary domain name. You can convert the primary domain to secondary and then delete the secondary domain. To do this: Click Settings at the top of your builder. Click Domains below the Configure section. ...
My recently purchased domain is not working, why is this?
Give your new domain a few hours to start working. If your domain remains unresponsive for more than 24 hours, email us at support@zohosites.com.
When I try to register for a domain name, I see the following message: "Error: Payment failed due to mismatch of street address with door no. and zip code with your bank records". Why is this?
For security reasons, we use a very strict verification process. If this message appears, make sure that the address that you have entered matches your bank records. If the message persists, email us at support@zohosites.com and we will look into it.
How do I map a domain name to Zoho Sites?
There are only two steps required to map a domain name to Zoho Sites: Forward the root domain name [example.com] to [www.example.com] (make sure you include the www). Create a CNAME Record with host name www and point it to zhs.zohosites.com. ...
How do I add a code to the header or footer of my Zoho website?
To add code to the header and footer sections on every page: Copy the code from a third-party provider. Click Settings at the top of your builder. Click Header and Footer Code below the General section. Paste the header code in the text box on the ...
Can I transfer my existing domain name to Zoho?
Zoho is a domain reseller, not a registrar, so it is not possible to transfer your domain name. However, you can map a domain name that you have already purchased to Zoho Sites. Read this link for more information.
Why do I get the message, "Error: This domain name has already been taken. Choose another", when trying to add my domain name to my site?
Check if this domain name has been added to any of your other sites. If the problem still persists, email us at support@zohosites.com.
How do I buy a domain name through Zoho Sites?
If you are using the free subdomain and would like to purchase your own domain: Click Settings at the top of your builder. Click Domains below the Configure section. Click Add Domain. Enter the domain name you wish to purchase. Click the link of ...
When I publish my site, I see message prompting me to configure my DNS, why is this?
Check if your site appears when you search for it in your browser. If not, access your domain manager and map your domain name by following the instructions in this document.
How do I renew my domain name registered through Zoho?
The domains set for auto renewal will be renewed each year using the card details you provided during registration. If you have opted for manual renewal, you will receive four email reminders in the 30 days before your renewal is due. When you ...
How do I access the DNS manager of a domain registered through Zoho?
Click this link to learn how to access your DNS manager. https://www.zoho.com/mail/help/adminconsole/domains.html#alink6
I have purchased a domain I no longer wish to use. Can I get a refund?
Sorry, we do not provide refunds for domain purchases.
My domain expired. Can I renew it?
You have a grace period of 12 days to renew your domain once it expires. If you haven't renewed your domain in this time, you will have a further 30 days to do so for a fee of $80. If your domain remains unclaimed after this period, it will return to ...
Can I purchase a domain once I have built my site?
Yes, you can purchase a domain at any time.
Can I make my root domain a primary domain?
Sorry, it is not possible to make your root domain your primary domain.
How do I change the font color of a single text element that I have added to my website?
To change the font color of a specific heading or paragraph: Left-click and drag your mouse to highlight the text on your page. Click the Font color icon in the pop-up tool box. Drag the color picker to choose a color or enter a color hex code. ...
Can I resize the image I have added to my website?
To resize the image on your site: Click the image to resize. Either use the size presets from the pop-up or drag and use the resizer to select a size that suits your requirement.
How do I link an image to an external website or another page within my website?
To link an image to an external website or another page within your website: Click on the image to be linked. Click the Link tab in the pop-up. Switch off the Enable light box option Click Change Link. Click Web URL from the menu on the right Enter ...
Do you provide help with HTML/CSS customizations?
Sorry, we do not. You can try using the Visual Editor. It is easy to use and will help you make customizations. To access the visual editor: Click Settings at the top of your builder. Click Visual Editor below the Customize section.
Will my content be deleted when I change my template ?
No, changing your template will not affect your content at all.
What is the optimum size for images in the hero slideshow?
The optimum size for images added to the hero slideshow is 16:9 ratio, 1000px.
Can I add alternate text?
Yes, you can add alternate text: Click the image on your page. In the pop-up, enter text in the box labeled Alternate Text. Note: The Alternate Text function is only applicable for images which are uploaded using the Image element. Alternate text ...
How do I change the theme of my website?
To change the theme of your website: Click Settings at the top of your builder. Click Templates below the Customize section. Click Browse Templates in the top right corner of your builder. Hover your mouse over the desired theme, then click ...
Can I have someone else edit my website without sharing my login credentials?
Yes, you can have someone edit your site without sharing your login credentials. You can invite people to edit your site and grant four levels of access: Admin Admins have the same creative control as the site owner, except that they ...
How many members can I have in my member portal?
The Member Portal feature is part of the Advanced plan. With this plan, you can have up to 1,000 members. An additional 1,000 members can be purchased at $4 per month or $40 per year.
Can I invite people to collaborate on my site?
Yes, you can invite people and make them authors, admins, developers, or guests of your site. Admins have the same creative control as the site owner, except that they can't carry out the the initial publish action or delete the site. ...
Can an author or admin delete my site?
No, authors and admins cannot delete your site.
Will an author or admin be able to create and edit forms?
Only site owners can control forms. Authors and admins cannot create, edit, or delete forms.
Is it possible to change the content for the member portal invite and password reset messages?
No, it is not possible to change the content for the member portal invite and password reset messages.
Is it possible to make an intranet website?
Yes, it is. Access restriction enables you to limit the visibility of your website to members within your organization. To set access restriction: Click Settings at the top of your builder. Click Access restriction in the General section. Click the ...
Can I restrict access to certain pages on my site?
Yes, you can. The member portal is an access control list where you can specify which members can view restricted pages and/or files on your website. Once the member portal is set up, you can add members by enabling registration or inviting them to ...
Can I import my own templates?
Yes, you can. Click Settings. Click Templates below the Customize section. Click the Upload Template button in the top right corner. Select the file that you would like to upload from your computer. Your custom theme should be in .zip format and ...
How do I delete files?
Click Settings. Click Files below the Content section. Click to select the file you would like to delete. Click Move To Trash at the top of the file manager. Note: Select multiple files then click Move To Trash to delete several at a time.
How do I delete a site?
Click Settings. Click Delete Site below the Others section. Click Yes, Delete It.
Can I add Facebook Pixel to my site?
Yes, you can. Follow this link to learn how to create your Facebook Pixel: https://www.facebook.com/business/help/651294705016616/. To add the pixel code to your Zoho website: Get the pixel code from Facebook. Log in to your site builder. ...
How do I add a 301 redirect?
To add a 301 page to your site: Click Settings at the top of your page. Click 301 Redirect in the SEO section. Click Add 301. Enter the URL to redirect to in the Request URL box. Choose a destination from the list below. Click OK. Your page will be ...
Can I rename and change the language for the More menu in the navigation bar?
Yes, you can. Click Settings at the top of your builder. Click Language in the General menu. Click Add Language. Select a language and a region from the dropdown lists. Click Add. Click the Edit icon to the right of the language that you have ...
Can I create a backup for my site?
You can download a copy of your site to your computer. This copy cannot be uploaded back to Zoho Sites. To download: Click Settings at the top of your builder. Click Download Site under the General section. Click Create Zip then click Download Zip. ...
Where can I manage the comments added to my website via the comment box feature?
To manage comments left by your visitors: Click Settings at the top of your builder. Click Moderation in the Comment box section. Modify the comments as you like. You can mark comments as spam and delete them.
Can I bulk upload all the images I need, and then use them across my site?
Yes, you can upload multiple images to the site file manager and use them throughout your site. To access your file manager: Click Settings at the top of your builder. Click Files below the Content section. Click Upload and select the files that ...
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