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Quick Links How do I renew my subscription? How do I delete my Zoho account? I noticed that my subscription has been auto-renewed. However, I don't need it this month. Is it possible to cancel and get a refund? How do I downgrade my plan? I created a ...
How do I change the language of the user interface in Zoho Survey?
You can view the survey user interface in any language you choose. Change the language of your Zoho Survey's user interface by performing the following steps: Sign in to your Zoho Survey account. Click your profile picture on the top-right corner of ...
Glossary of Survey Terms
Do you find it difficult to understand the meaning and functionality of some terms you see in Zoho Survey? To help you out, we've come up with a glossary of all those terms you should know when using an online survey tool. Read on to learn about ...
Upgrade, Downgrade and Billing
Changing your subscription plan is easy with Zoho Survey. Upgrade, downgrade or cancel your subscription, modify payment details and download your in the payments page. How do I access the Payments page? Click your Profile in the upper-right corner. ...
Dashboard
The dashboard, or the summary page, provides you with all the information regarding a particular survey in one place. It's arranged in such a way that there are quick access links to various functionalities of the survey from a single page. How do I ...
Setup
The user info widget enables you to manage departments, user accounts, and plan details. There are quick access links to various sections, and links to download the mobile apps right from within the widget. You can configure your survey's live form ...
Reports
Get updates about your responses in real time with Zoho Survey's reporting tools, and analyze the trends to make better business decisions. Customize reports and set up a schedule to deliver them, or compare different reports and filter your ...
Close Survey or Collector
Close the survey or the collector when you're done receiving responses. If you have only one collector, this section will be shown as 'Close Survey', and if you have multiple collectors, it will be shown as 'Close Collector'. Users who try to access ...
Email Campaigns
Email campaigns help you send your survey to a lot of people at once. Zoho Survey is integrated with Zoho Campaigns and MailChimp, so you can link your survey with either of these accounts and send your survey to your contacts via an email campaign. ...
Offline Survey
The offline survey feature in Zoho Survey allows you to access your survey from a device when you don't have internet connectivity. For instance, if you want to collect survey responses from trade show participants in a remote location, you can ...
Embed...
In Website Via Facebook Embed in Website Embed a survey on your website by inserting the HTML, JavaScript, or Iframe code into your website's code. How do I embed my survey on a website? Go to the Launch tab. Click Embed. Select which embed option ...
Security
Make your surveys secure with these safeguarding features by which you can determine how your surveys will be accessed and by determining who can access reports through sharing. Table of Contents Visibility Restrictions Password Protection ...
Email Distribution
Send your survey's link to your email lists within Zoho Survey, without having to switch a tab. You can also track the responses and see the details of opened, unopened, bounced, and unsubscribed invites. Note: You can send up to 2000 email ...
Collectors
Collectors help customize your survey experience for various types of respondents. For example, you can generate a report of survey responses from different age groups or for people from different professional backgrounds. How do I add a new ...
Buy Responses
Find an audience you want to listen to and purchase responses even when you don't have respondents that qualify your requirements. The buy responses feature helps connect with qualifying respondents to collect the responses. You can also set survey ...
Launch your Survey
After you complete a survey, you'll need to publish it using the Launch tab. Here, you can set options to distribute your survey, apply restrictions, and close the survey when you want to stop receiving responses. The Launch tab also displays the ...
Preview
Preview how a survey will look on smartphones, tablets and desktops at any point before or after it is published. This preview can be shared with your friends and colleagues to gather their opinions on the theme you've used. You can also preview a ...
Webhook
Trigger a webhook whenever someone responds to your survey. You can send the data you received in the callback URL to various other services. Process this data to use however you want. How do I... Configure webhook? Make edits to a webhook I created? ...
Trigger Function
Zoho Survey is integrated with Deluge, our online scripting language, which can help you add functions to automatically perform actions when responses are submitted. Use Deluge and APIs to create connections and push data to third-party services or ...
Trigger Emails
Trigger Emails Set up automated email notifications for every survey response or only when a respondent answers your survey in a certain way. You can also send the user's score, total score, and the percentage of the total score for each question and ...
Trigger Emails
Trigger Emails Set up automated email notifications for every survey response or only when a respondent answers your survey in a certain way. You can also send the user's score, total score, and the percentage of the total score for each question and ...
Shopify
With this integration, you can send surveys to your Shopify customers using the Zoho Survey add-on while they complete each online order. Hear from them and stay informed about customer experience trends. How do I... install the Zoho Survey app in ...
Zendesk
Zoho Survey's integration with Zendesk helps gather the information you need to improve your customer service and build better customer relationships. The integration syncs all of your Zoho Survey account data with Zendesk's, importing your mailing ...
Eventbrite
Zoho Survey's integration with Eventbrite lets you send surveys to anyone who's shown interest in your event. Collect your attendees' expectations and feedback about your event and ensure that your event is a success from beginning to end. How do ...
Slack
The integration between Slack and Zoho Survey offers quicker decision making to your teams. Poll your channel for quick resolutions. Post surveys in your channel for in-depth opinion gathering. Share survey results with your team and keep them ...
MailChimp
With MailChimp, you can send marketing email campaigns, connect with your customers, advertise, and build your brand effectively. How do I... Configure an account with MailChimp? Send an email campaign through MailChimp? How do I configure an account ...
Zoho Campaigns
With Zoho Campaigns, you can create, send, and track effective email campaigns that will help you build lasting relationships with your customers. Table of Contents Basic Info Content Send a Test Email Recipients Review Clone Email Campaign Send ...
Zoho SalesIQ
By integrating with Zoho SalesIQ, you can track visitors returning to your website by their name and email addresses. This helps you understand how visitors navigate in real time and connect with them using live chat support. Just map the Zoho Survey ...
Google Sheets
Similar to the Zoho Sheet integration, this integration automatically pushes your responses from your survey into a Google spreadsheet when your respondents submit their responses. Map your survey responses into a new spreadsheet or to a new sheet in ...
Zoho Sheet
Zoho Survey's integration with Zoho Sheet helps push your responses from your survey into a spreadsheet as and when your respondents submit their responses. You can map the survey responses into a new spreadsheet or to a new sheet in an existing ...
Zoho CRM
Integrating surveys with Zoho CRM helps synchronize all your survey responses within your CRM modules automatically. You can add survey links in CRM email templates and view the responses from your leads and contacts within Zoho CRM. You can also add ...
Themes
Play around with your survey's fonts, background, and colors. With our themes, you can change the look and feel as much as you like. Align it with your brand's image to give it a professional look. Table of Contents Current Theme My Theme Custom ...
Settings
Use the Settings tab to customize your survey: set up the header and footer, rename buttons, and customize the survey end pages for specific audiences. How do I get there? When you're done adding questions in the Survey Builder tab, click ...
Export and Print Survey
Table of Contents Export as PDF Print Survey Export as PDF Instead of making a hard copy of your survey, you can download it as a PDF. How do I export my survey as a PDF? Click Advanced Options on the upper-right side of the survey builder. Hover ...
Send Copy and Transfer Survey
Table of Contents Send Copy Transfer Survey Send Copy When you send a copy of your survey to someone, you retain ownership of the survey and its reports. The recipient will be able to do all that the owner of the survey can do in a survey. How do ...
Collaborate
Collaborate Collaborate with others to invite them as reviewers for your survey or to share your survey with them. Invite Reviewer Share Survey Invite Reviewer Collaborate with others and give them access to the survey so they can review it and leave ...
Translate Survey
Translate Survey You can translate your surveys into more than 40 languages. The auto-translation is supported by Google Translate. How do I... Translate a survey? See a preview of the translated survey? Edit a translated survey? Delete a translated ...
Scoring
Scoring Once you're done creating your survey, you can set scores for your responses. The scoring feature in Zoho Survey helps weight the responses by assigning a numeric value to each survey response. It can also be used if you're making a quiz and ...
Custom Variables
Custom Variables Using custom variables allows you to include information about a respondent in the survey without making the respondent answer those questions. In other words, it helps avoid asking for information that you already know. For example, ...
Skip Logic
Applying logic to a survey can help you define how your respondents will move through the questions. Using their answers, you can route them to a different page or hide irrelevant questions altogether. This helps shorten the survey for respondents ...
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