zoho survey
How do I edit a trend report of my survey?
To edit a trend report: Click Trend Report on the left pane. Click the day/week/month/quarter or select a trend report. Click to edit the report. Click to select display options. Click or to export the graph to JPEG or PDF.
How do I delete a cross-tab report of my survey?
To delete a cross-tab report: Click Reports on the left pane. Hover over the cross-tab report you want to delete. Click and select Delete to confirm your selection.
How do I create a custom report for my survey?
You can select questions and create customized reports. These reports can be shared or chosen by filter to show responses for specific questions. To create a custom report: Click Create in the Custom Report section. Enter a name in the Report ...
How do I create a new filter for my survey's reports?
To create a new filter: Click the dropdown in the Filter by section. Click Create Filter. Enter a name in the Filter name box. Select a time range in the Response date range section to view the responses in a particular time period. ...
How do I delete an individual response to my survey?
To delete an individual response: Click Reports on the left pane. Click Individual Responses and select to delete responses. Click Delete and confirm your selection. Deleted data cannot be restored.
How do I edit an individual response to my survey?
To edit individual responses: Click Reports on the left pane. Click Individual Responses and select to edit the responses.
Where can I find the individual responses to my survey?
In this section, you'll find details about individual responses for each of your survey questions. The respondent's IP address, the date, and the time they took to complete the survey and the average rating of the survey will also be displayed. ...
What's the information available in the summary of responses for my survey?
You can find the following details in the Summary of Responses section: Launched: The date the survey was launched. Recent Response: The date you received the most recent response. Survey status: If your survey is active, you'll see a ...
How do I filter the responses to my survey?
To filter your responses: Click Reports. Click the Filter by dropdown list. Select the filter you want to use. The filter gets applied and you can view the summary of responses and individual responses that fall under the selected filter.
How do I close my survey or collector?
Close the survey or the collector when you're done receiving responses. If you have only one collector, this section will be shown as 'Close Survey', and if you have multiple collectors, it will be shown as 'Close Collector'. Users who try to access ...
How do I make my survey accessible to private groups?
To make your survey accessible only to private groups: Go to the Launch tab. Click Visibility on the left pane. Click Private to publish your survey to a specific group. Click All Groups to select any group from a list of all the groups. ...
How do I allow respondents to save and update their responses?
To allow respondents to save and update their responses: Click Restrictions on the left pane of the Launch tab. Select Prevent multiple responses if you want to restrict multiple responses from a single respondent. Select the following to ...
How do I protect my survey with a password?
You can protect your survey with a secure password. To set a password for your survey: Click Password Protection on the left pane of the Launch tab. Click Enable . Type in a strong password (six characters min) in the Set a password box. ...
How do I prevent a respondent from responding to my survey multiple times?
Set restrictions on your survey and specify how many responses you want or when to close your survey. You can also prevent the same user from entering multiple responses. To prevent multiple responses: Click Restrictions on the left pane of ...
How do I collect anonymous responses?
Set restrictions on your survey and specify how many responses you want or when to close your survey. You can also prevent the same user from entering multiple responses. To collect anonymous responses: Click Restrictions on the left pane of ...
How do I enable or disable the collection of IP addresses?
To enable or disable IP addresses: Click Restrictions on the left pane of the Launch tab. Select Collect IP address to enable collecting IP address of the respondents in the reports. Uncheck the selection to disable the action. Click Save.
How do I limit the number of responses collected for my survey?
To limit the number of responses collected for your survey: Click Restrictions on the left pane of the Launch tab. Set a limit for the number of survey responses you receive in the Response limit section.
How do I set an end date for my survey?
Set restrictions on your survey and specify how many responses you want or when to close your survey. To set an end date for your survey: Click Restrictions on the left pane of the Launch tab. Select a date on which you would like to stop receiving ...
How do I make my survey public?
Make your surveys secure with these safeguarding features by which you can determine how your surveys will be accessed and by determining who can access reports through sharing. You can set the visibility of a survey to public so that anyone can ...
How do I track survey email invites I've sent to my respondents?
To track the survey: Go to the Launch tab. Click Email on the left pane. Click Overview to see the following details. Invites - Displays the details on how many of your respondents have opened your invite, how many are yet to open it, if any ...
How do I search if a contact has answered my survey sent through email distribution?
To search for a contact to find out if they have answered your survey: Go to the Launch tab. Click Email on the left pane. Click Recipients and search for recipients in the search bar by using keywords.
How do I filter my email distribution contacts based on whether they have opened, answered, or otherwise interacted with my survey and the email invite?
You can filter your email distribution contacts based on the following parameters: All recipients - To view all the recipients No responses - To view the recipients who haven't responded yet Partial responses - To view the ones who have partially ...
How do I customize the colors of the email invite being sent for my survey?
To customize the colors of the email invite: Go to the Launch tab. Click Distribution on the left pane. You can access this only after you publish the survey. The email distribution option is the default selection. Click Create Email to send ...
How do I edit and personalize the contents of the email invite being sent for my survey?
To edit the contents of the email: Go to the Launch tab. Click Distribution on the left pane. You can access this only after you publish the survey. The email distribution option is the default selection. Click Create Email to send and track ...
How do I bulk upload my recipients email addresses when sending email invites for my survey?
To import contacts by uploading CSV or XLS files: Go to the Launch tab. Click Distribution on the left pane. You can access this only after you publish the survey. The email distribution option is the default selection. Click Create Email to ...
How do I change the 'From' email address when sending email invites for my survey?
To change the 'From' email address: Go to the Launch tab. Click Distribution on the left pane. You can access this only after you publish the survey. The email distribution option is the default selection. Click Create Email to send and track your ...
How do I disconnect Facebook and Zoho Survey?
To disconnect Facebook and Zoho Survey: Click your profile on the top right corner. Click Setup and select Apps and Services. Click Disconnect in the Facebook section. Click Yes, Disconnect Integration and confirm the selection.
How do I send email invites for my survey from within Zoho Survey?
Send your survey's link to your email lists within Zoho Survey, without having to switch a tab. You can also track the responses and see the details of opened, unopened, bounced, and unsubscribed invites. Note: You can send up to 3000 email ...
How do I post my survey on my Facebook page?
Make your surveys easily accessible to your followers by embedding them on Facebook. To post a survey on your Facebook page: Go to the Launch tab. Click Facebook under Distribution. Click Connect. Complete the steps that follow to authenticate your ...
How do I get research panels for my survey?
Find an audience you want to listen to and purchase responses even when you don't have respondents that qualify your requirements. The buy responses feature helps connect with qualifying respondents to collect the responses. You can also ...
How do I add a new collector?
Collectors help customize your survey experience for various types of respondents. For example, you can generate a report of survey responses from different age groups or for people from different professional backgrounds. To add a new collector: ...
How do I create a pop-up survey?
Post a survey on your website as a pop-up by inserting the code into your website's code. Javascript and pop-up embeds have been folded into pop-up surveys with the introduction of this feature. To create a pop-up survey: Go to the Launch tab.
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How do I embed or include my survey in my website?
Post a survey on your website as an embedded survey by inserting the code into your website's code. Javascript and pop-up embeds have been folded into pop-up surveys with the introduction of this feature. To embed your survey on a website: Go to ...
How do I redirect a survey end page to the top window instead of the iFrame window?
When a survey is embedded on a website in an iFrame, you can view the survey end page in the following ways: A Thank You page that opens within the iFrame. Or, A Thank You page that expands on to the whole window, (or the top window). You can get ...
How do I collect responses when offline?
The offline survey feature in Zoho Survey allows you to access your survey from a device when you don't have internet connectivity. For instance, if you want to collect survey responses from trade show participants in a remote location, you can ...
How do I upload my offline responses?
To upload the offline responses: If you've enabled the auto upload option, your offline responses will be uploaded automatically into your reports when your device is connected to the internet. If you haven't enabled auto upload: Go to the offline ...
How do I enable the auto uploading of my offline responses?
To enable auto upload: Click the Launch tab. Click Offline on the left pane and select Get Started . Enable the Auto Upload toggle button at the bottom of the section to auto upload your offline responses once you are connected to the internet. ...
How do I change the password of my offline survey?
To change the password of your offline survey: Click the Edit option under the offline survey link. Enter the new password. Click Save.
How do I enable the kiosk mode for my offline survey?
To enable or disable kiosk mode in offline survey: Click Offline in the Launch tab and select Get Started. Click the respective toggle button to either enable or disable the kiosk mode and auto upload options. Click Save.
How do I customize the end page for my offline survey?
The customized end page you have applied for your survey will also be applied to your offline survey. Learn more on our Settings page to customize survey end page.
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