How can an administrator unblock an account?

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• How can users unblock their blocked Zoho Mail accounts?

  After the reason for the account block (storage exceeded, spam detection etc.) has been rectified, the user can unblock the account from the UnBlock Me page.

• Microsoft Exchange - Administrator Guide

  Microsoft Exchange is email and calendar server software that comprises a collection of applications for digital messaging and collaboration. The applications include email services, scheduling events, contact management, task management, messaging, ...

• Can I view all the blocked accounts in a consolidated view?

  Whenever any email account violates the Zoho Mail's usage policy or organization policy, the account will get blocked. The organization administrator can view those accounts in the Troubleshoot section and unblock them. Refer here for more details.

• Why is my account blocked, and how do I unblock it?

  Your account might be blocked due to two major reasons. You might have either exceeded your account storage or a suspicious spam activity might have been detected in your account. Refer this help page to learn about unblocking accounts.

• Why are the users unable to view records that the Administrator can view?

  By default, the data sharing and data viewing options in Zoho CRM account are based on hierarchy. Users at the top level of the organizational hierarchy will have access to all the records, while users in the lower levels of the hierarchy will have ...