How do I upgrade from a free plan to a paid plan on Zoho Survey?
You can upgrade from your free subscription to a paid one at any point of time.
To upgrade from a free plan to a paid plan:
- Click your Profile in the upper-right corner.
- Click Upgrade.
- Click Upgrade on the plan of your choice.
- Select a Payment Frequency.
- Yearly subscriptions waive the payment for 4 months and offers unlimited responses for your surveys. Monthly subscriptions have a limit of 3000 responses per month. The Enterprise plan has the option to purchase additional user add-ons. Enter the number of users in the box provided.
- Click Continue.
- Verify your order summary in Review Order and click Confirm.
- Enter your billing details including your company name (optional) and billing address.
- If you choose to pay via a credit card your payment will be recurring. Your credit card will be automatically charged on your renewal date, unless you cancel the subscription beforehand.
- If you choose to pay via a debit card, net banking or your wallet your payment will be one time. You will be notified before your renewal date, and will need to provide your payment details to be charged again.
- Click Make Payment.
- Make your payment by following the instructions on the screen.
- A confirmation message about the upgrade is displayed once the payment is made. You will also receive a purchase mail along with the plan details for your records.
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