How is IMAP different from POP3? Why should I use IMAP Configuration for Zoho CRM?

How is IMAP different from POP3? Why should I use IMAP Configuration for Zoho CRM?

IMAP and POP3 are simply methods or protocols used to access email. Both could be beneficial depending on what your requirement is.

If you use POP3, your emails will be downloaded from the POP3 server to your mailbox inside Zoho Mail. But if you access your emails from anywhere else, they will not be in sync.

On the other hand, when you use IMAP, you can check emails from more than one device – be it a computer, laptop or a mobile phone.

If you want to be able to access your mails from anywhere, you are better off choosing IMAP, as it enables email sync across multiple devices.

    • Related Articles

    • Configuring IMAP Account

      IMAP is an email protocol via which your email account is configured in Zoho CRM. It provides various benefits, the best of which is that it enables multiple device sync. That is, your email activity syncs across your PC, laptop, mobile phone, tablet ...
    • Configuring POP Account

      Set up email account via POP3 Zoho CRM lets you configure a Zoho Mail account or a third party email account via POP3. An important point to note here is that Zoho CRM uses Zoho Mail to get emails and display them within CRM. Therefore, whether you ...
    • Where do I find the IMAP configuration page?

      Log in to your Zoho CRM account Click Setup > Personal Settings > Email settings The IMAP Configuration section is displayed under the The IMAP / POP3 (Zoho Mail) tab
    • Smart pop-ups

      Pop-ups are effective in bringing about a lot of conversions. They are proven to work in optimizing your online marketing potential. There are two types of smart pop-ups you can create using Zoho MarketingHub: Signup pop-ups Signup pop-ups are ...
    • Does Zoho Support the IMAP Client function?

      Currently Zoho supports only the configuration of accounts over POP protocol. We have IMAP client function in our road-map.  However, we cannot commit on a time-frame on when it will be made available.