I get this error - 'Sorry, Zoho Analytics was unable to import this file' while importing Excel files. How do I overcome this?

I get this error - 'Sorry, Zoho Analytics was unable to import this file' while importing Excel files. How do I overcome this?

This error occurs in the following scenario:
  • Invalid Excel file has been selected for import.
  • Any conditional format is specified with infinite range. For Eg: A:A
  • Any pivot view is created in the Excel workbook.
  • Invalid Lookup or any reference error is in the Excel workbook.
This could be easily identified by opening the Excel file. Any error will be marked red or will show an error message with required information.

    • Related Articles

    • Import leads from file

      Zoho Campaigns allows you to import leads from other sources into a mailing list. Before you begin importing leads, make sure that you've created a mailing list to save the data. In this guide, you’ll learn the different ways to import leads from ...
    • Importing Data to Zoho CRM

      Data can be gathered through various sources such as, purchasing a record database, collecting from trade shows and campaigns, and so on. Importing records from such external sources to Zoho CRM is one of the most important lead creation activities ...
    • Import Contacts from a file

      Zoho Campaigns allows you to import contacts from other sources into a mailing list. Before you begin importing contacts, make sure that you've created a mailing list to save the data. In this guide, you’ll learn the different ways to import contacts ...
    • I get this error - 'Sorry, problem in connecting to your database server.' How do I overcome this?

      This error occurs in the following scenario: Incorrect connection settings are specified - Ensure that the correct Endpoint, Port and user credentials are specified.  Your cloud database service does not recognise Zoho Reports as an authenticated ...
    • Can I import from excel?

      Yes, you can import an excel file to Zoho Sprints. The supported formats are XLS, XLSX, and CSV.