I have lost both my user ID and password. How do I retrieve my login information?

I have lost both my user ID and password. How do I retrieve my login information?

Follow these steps to retrieve your user ID and password: 

  1. In the Zoho-CRM Sign in page, click Forgot Password. The system redirects you to the Zoho Accounts page.
  2. In the Zoho Accounts page, specify the registered email ID as mentioned in Account Information.
  3. Enter the captcha code as seen in the displayed picture.
  4. Click Request. The system sends an automated email to your email ID.
  5. Click the link "here" in the email. You will be redirected to the Zoho Accounts Password Reset page.
  6. In the Password Reset page, enter your New Password.
  7. Click Change. The New Password gets updated and can be used to sign in to all Zoho services.
(or) Send us a request - In case you are not able to access your email account to reset the password, you can send us a request to reset the password, by mailing us at support@zohocrm.com




    • Related Articles

    • How do I change the login password for Zoho?

      Change Account Password The Zoho Mail users can change their Password from the General section in Zoho Mail Suite.  Steps to change the current Password:  Log in to www.zoho.com/mail Click Settings >> General  Select Change Password Provide the ...

    • Changing the Login Password for Your Zoho Vault Account

      Zoho provides single sign-on service across its suite of apps. If you change the password for your Zoho account, it will be updated for all Zoho services. There are two ways to reset your account password:  Resetting an existing, known password ...

    • Generate an App-specific Password

      What is TFA (Two factor Authentication)? TFA adds a layer of security for your email account as your email and password is not enough for you to login. An unique code will be sent to the registered mobile number and you will be granted access upon ...

    • Temp Login- Setup Domain

      Zoho Workerly gives an advantage of all-in-one Temp Portal that enables Temps to track of their Jobs and Timesheets. Setting up domain enables Temps to access your portal using a custom domain URL. For example, if your company website is ...

    • Troubleshoot password related issues

      How do I change my account password? Sign into your Zoho account . Click Security and then click  Change Password . Enter your current password and new password. Re-enter your new password and click  Save . You can additionally terminate your active ...