I keep getting this number as the Caller ID that is being displayed even though all the callers are different: “266696687”. Why?

I keep getting this number as the Caller ID that is being displayed even though all the callers are different: “266696687”. Why?

This is not a phone number, but a code that Twilio displays for any Anonymous call.

The Caller ID number that Twilio displays in your Call Logs is whatever the carrier sends them. Sometimes, the originating carrier for a call will pass through one of the following words. Twilio will convert these words to digits and uses those digits as the ‘From’ parameter.

  • RESTRICTED: 737 874-2833
  • BLOCKED: 256-2533
  • UNKNOWN: 865-6696
  • ANONYMOUS: 266696687
When you receive these numbers as the Caller ID, do not add it in Zoho CRM as a contact. If you do so, any other anonymous call (whose actual phone number is different) will be associated to the contact you add. That would be a mistake.

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