Overview

E - Commerce

A recent survey on connecting with online prospects illustrates, 71% of online shoppers expect access to live help when purchasing online within 5 minutes, whie 31% expect assistance to be immediate.

The ability to prospect proactively and reach out to prospects on your website is the key for closing more deals. The percentage of returning customers and referrals will increase by providing a world class customer service. Zoho SalesIQ enables you to achieve both through live chat.

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