Sync from LDAP server

Note: Before you install the Zoho One sync tool, ensure you meet the system requirements.

1. Sign in to the Admin Panel, go to Active Directory, then click Download.
   
   
   
2. Install the downloaded file in the Domain Controller (DC), or a system connected to the DC.
   
3. Go to Zoho Sign-in, then sign in with your Zoho One admin credentials.
   
4. Go to LDAP Configuration, then sign in with your LDAP domain's administrator credentials. Sign in to all the required domains.
   
   
   

   
   
5. Choose the user and group objects to be synced with Zoho.
   
Note: You can check the users and groups that are eligible for sync by clicking View Count in Select OUs.

6. Go to Attributes, then map the LDAP fields with the Admin Panel's fields. If you can't find a required field in Zoho, create a custom field through the Admin Panel.
   
7. If you have users without a domain-based custom email address, consider using the Replace Domain option under the Email Address attribute. Learn more about replacing the domain.
   
   
   
8. Go to Sync Settings and enter a one-time password. This one-time password will be used for all newly created Zoho user accounts. The users will be prompted to set a new password during their first sign-in. Use the User Settings field to choose how the Sync Tool should handle user accounts deleted in the LDAP server.
   
9. Go to Directory Sync, and review the list of all users and groups that are yet to be created, updated, or disabled. Click Sync.
   
Note: You can see the status of all the users/groups after the sync.

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