Users & Permissions

Users & Permissions


You can provide access controls to users based on their roles and hierarchy level within your organization. 

The following are the roles available in Zia Platform that vary with their access levels, as described below.

Role
Description
User
Can only chat or talk with Zia.
Developer
Can write skills to Zia.
Admin
Can manage other users.
Super Admin
Is the primary admin.

The minimum role required to write skills in Zia is Developer. Admin role users have the privilege to change the roles of fellow users. 

Changing user role 

The option to change the role of any user is available under the Settings tab. This option is available only to the Admin and Super Admin role users. 
  1. Under Settings, click on the user whose role is to be changed. 
  2. Click on the Change Role option. 
  3. Choose a new role for the user from the drop down.
  4. Click on the UPDATE button. 
The user will be moved to the new role.





Permissions on operations 

Every bot and its action will be associated with a particular user as the owner of the bot or the action. By default, the creator of the bot/action will be its owner. Ownership can be transferred to some other user with the Change Owner option available under the More options (ellipsis icon) of the bot or action. 



Permission to change the owner of an action or a bot is available only to Super Admin or Admin or the present owner of the bot or action.

Any modifications on the bot or an action can only be performed by the respective owner of the bot or action.
Publish, deactivate and activate operations can be performed by any Super Admin or Admin, in addition to the current owner.