Why am I unable to re-authenticate my social networks?
Only users with Admin access to the social networks can authenticate them in Zoho Social.
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Why is Zoho Social asking me to re-authenticate my account after I configure my pages?
For security reasons, many social networks only let you stay logged in for 60 days. Once the 60-days login period lapses or if your password changes, you'll have to re-authenticate your account in Zoho Social.
Which social networks can be monitored on Zoho Social?
You can add Monitoring columns for the following social channels: Facebook Page, Google My Business, and Twitter Profile. Here are the different types of columns you can add for the following social channels: Google My Business Reviews Questions ...
What are the character limits for different social networks?
The following are the character limits for each one of the social networks as defined by the respective network: Social Channels Character Limit Facebook Page 63,206 Facebook Group 63,206 Twitter Profile 280 LinkedIn Page 1,300 LinkedIn Profile 1,300 ...
How do I check which of my social networks is helping me generate optimum revenue?
You can filter your reports based on the different social networks that are supported in Zoho CRM. To do this, go to the Revenue column in CRM Reports, and click on the Lead Source filter placed on the extreme right. You can click on either Facebook ...
What are the image dimensions and aspect ratios for different social networks?
Uploading images via Zoho Social works differently for different social channels. Sometimes, you might run into an error message on Zoho Social while trying to upload certain images across multiple social channels. This is because your image wasn't ...