Can I archive the emails of sales reps who have left the company, through IMAP integration?

Can I archive the emails of sales reps who have left the company, through IMAP integration?

Email backup is only available for POP accounts. IMAP syncs your emails without adding a backup, so you won't be able to archive old emails.



    • Related Articles

    • LinkedIn Sales Navigator

      Install the LinkedIn Sales Navigator extension for Zoho CRM to find your prospects on LinkedIn and connect with them right from Zoho CRM. Sales Navigator is a tool that offers sales people excellent insight into the professional lives of their ...
    • Sales process: Lead engagement

      Edition: Paid editions | Industry: Applicable for all industries | Features: Integrations with Zoho products and built-in features  In the Lead Generation use case, we saw the marketing strategies used by Orange Interiorz to generate leads and ...
    • Sales process: Lead generation

      Edition: Paid editions | Industry: Applicable for all industries | Features: Integrations with Zoho products and built-in features  A sales process is a framework of a repeatable set of steps that a salesperson or the sales team takes to move a ...
    • Archive epics

      Once all the work items are completed in the epic, you can move the epic to 'Archive' section. You can view them anytime in the future.  Available plans: Professional plan Accessibility: Only Admin and manager can archive epics.  Navigate to  Epics. ...
    • Configuring IMAP Account

      IMAP is an email protocol via which your email account is configured in Zoho CRM. It provides various benefits, the best of which is that it enables multiple device sync. That is, your email activity syncs across your PC, laptop, mobile phone, tablet ...