Data Backup

Data Backup

This option allows you to back up all the data in your Bigin account, instantly. Once the backup is ready for download, you will receive a pop-up notification and an email. Users with the Express edition of Bigin will have two free backups per month. 

To request data backup
  1. Go to Setup > Data Administration > Data Backup.
  2. Click Download.

Backup Logs

The chronological sequence of actions performed in Data Backup will be listed here. They are:
  1. The repeat type: Upon scheduling a data backup, the logs will be updated with the repeat type chosen by the user.
  2. Download Initiated: When the data backup is downloaded by the user.
  3. Stopping a scheduled backup
  4. Backup purchase details: The details of the data backup add-on that has been purchased.

Purchase Data Backup

Users with the Express edition of Bigin account have 2 free data backups available per month. If that is exhausted, you can purchase one-time data backup add-on. Users under the Free/Trial edition should purchase a one-time data backup to get a copy of the entire data in Bigin. 

To purchase one-time data backup add-on (Users with Express edition)
  1. Click your Profile icon > Subscription > Manage Subscription.

  2. Click Buy Now under Manage Nonrecurring Add-ons.

  3. In the Nonrecurring Add-on popup, select the number of units of onetime data backup add-on and click Continue.

  4. Click Proceed to Pay.
  5. Choose a Payment Method and Finish the transaction.

To purchase one-time data backup add-on (Users with Free/Trial edition)
  1. Go to Setup > Data Administration > Data Backup.
  2. Click Download.

  3. In the Purchase Backup popup, select the number of Onetime Data Backup units and click Continue.

  4. Enter the Payment Details and click Make Payments.


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