How can I reduce my user licenses in CRM Plus?

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• How can I add additional user licenses in CRM Plus?

  You can add additional user licenses in CRM Plus from the Manage Zoho CRM Plus Subscription page. Follow the steps given in this link to purchase additional user licenses.

• How can I purchase user licenses and add-ons in CRM Plus?

  Access the Zoho CRM Plus Subscription page and navigate to the Plan Details section to purchase user licenses and add-ons to meet your business needs. To know more, click this link.

• I have 10 paid licenses in Zoho CRM Plus and I have deactivated five users. For how many users will I be charged now?

  You will still be charged for 10 user licenses. However, if you don't require 10 user licenses, you can reduce the number of user licenses. For more information , see "Reduce User Licenses."

• I am an existing customer of Zoho CRM and Zoho Desk with 20 unique users in each of these applications. How many CRM Plus licenses should I purchase?

  You have to purchase 40 Zoho CRM Plus licenses because each user login is unique, regardless of the applications they use.

• How do I reduce the add-ons I've purchased in CRM Plus?

  You have the option to remove or reduce the quantity of add-ons you've purchased in CRM Plus from the Manage Zoho CRM Plus Subscription page. Click this link to learn how to remove or reduce add-ons.