How do I view my survey responses and reports in Zoho CRM?

How do I view my survey responses and reports in Zoho CRM?

To view the responses and reports in CRM:

  1. After integrating survey responses with a module, click the module you selected during the integration on the Zoho CRM page. You can view survey responses synced in its records. For example, if you integrated the Leads module into your survey, click the Leads module. 
    Zoho CRM integration leads module
  2. Select a record to go to the Records Details page. 
    View Zoho CRM integration record details page
Note : The details of all the email surveys sent to the lead/contact are displayed in the Zoho Survey section. The Sent By column and Source column show if the campaign has been sent from Zoho CRM via Individual/Mass Email/Workflow Alert or from Zoho Campaigns.  Read more about viewing responses and reports in Zoho CRM. 

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