I have enabled a web form on our company website. When a lead fills up this web form and submits it, a new web form opens up, instead of the landing page. How to solve this?

I have enabled a web form on our company website. When a lead fills up this web form and submits it, a new web form opens up, instead of the landing page. How to solve this?

To make sure that your lead is directed to the landing page, please make sure that you have specified the right URL in the Landing Page URL section.
Go to Setup > Developer Space > Webforms.
Select the web form that you have created and click on Next Step.
Under Form Details, enter the desired URL to which you want to direct your lead on submitting the form. 

Read more about setting up web forms here.

Note: You have to use the newly generated code and host in your website to apply the recent changes you have made to your web form.


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