If your viewers are on Safari, Edge, or any other browsers which do not support ShowTime, they can download Zoho ShowTime's desktop app to access your live training session.
To download ShowTime's desktop app
1. Open the unsupported browser and enter the session URL you want to join.
2. Click Browser not supported to download the Showtime desktop app for viewers.
3. Once you download the app, do either of the following:
- Click Copy link to redirect into your session page automatically, or
- Click Join Session to paste your session join link and then access your training session.
To get the session join link in ShowTime
A session join link is the URL with which the viewers can access a training session in ShowTime. This link will be available within your registration confirmation mail sent by the trainer.
Issue in opening desktop app in Mac OS catalina 10.15
If you use Mac OS Catalina 10.15, you need to enable 'Open Anyway' under the 'Security and Privacy' preferences for the download to work. You might see this warning error when you try to open the app.
Kindly follow the below steps for the download to work:
1. Go to System Preferences.
2. Select Security and Privacy.
3. Click on Open Anyway after which you can use the downloaded desktop app.