Upgrade to enterprise plan

To access unlimited privileges in Orchestly, we recommend that you upgrade your plan to Enterprise version. 

To upgrade your plan:

1. Navigate to your Profile in the upper-right corner of the page.
   
2. Click the Subscription Details button to view pricing details.
   






3. Click Upgrade.
   
4. Under  Plan Details , choose a  Payment Frequency  and enter the  No. of Users. 
   
5. Click Continue.
   
6. Review your order summary and click Confirm.
   
7. Enter your billing address and payment details.
   






8. Click Make Payment.
   
9. A confirmation message with the transaction details will be displayed. 

Upgrade or downgrade user

You can manage your subscription to purchase additional user licenses or remove existing users from your organization in the enterprise plan:

1. Navigate to your Profile in the upper-right corner of the page.
   
2. Click the Subscription Details button.
   
3. Click Upgrade User to purchase additional users.
   
• Enter the number of users and click Continue. Confirm your order summary and click Make Payment.
  
4. Click Downgrade User  to remove users from your organization.
   
• Enter the number of users and click Downgrade. Click Confirm to complete the process.
  
5. A confirmation for the upgrade or downgrade will be displayed.
   

 

Best practices: 

1. Ensure that you purchase users higher than or equal to the existing number of users in the organization. If the upgraded user count is less, the remaining users will be deactivated from the organization.
2. However, you will be able to add new users beyond the purchased user limit. But these users will be active only for 7 days. Make sure that you purchase additional user licenses before they are deactivated.  
   

Downgrade your subscription plan

To downgrade your plan:

1. Navigate to your Profile in the upper-right corner of the page.
   
2. Click the Subscription Details button.
   
3. Click Change Plan.
   
4. Pick a plan and click Downgrade.
   
5. Enter your feedback and click Confirm Downgrade.
   
• You can choose to downgrade your plan at the end of billing cycle by selecting the check box.
  
6. A confirmation for the downgrade will be displayed.
   

Switch to yearly subscription

You can switch from monthly subscription plan to an annual subscription plan. 

1. Navigate to your Profile in the upper-right corner of the page.
   
2. Click the Subscription Details button.
   
3. Click Switch to Yearly. 
   
4. Confirm your order summary and click Make Payment.
   

Download the payment invoice

To view your payment history or download invoices for the payments you have made:

1. Navigate to your Profile in the upper-right corner of the page.
   
2. Click the Subscription Details button.
   
3. Click Payment History hyperlink in Recurring On  to view your payment history.
   
4. Click the PDF icon to download the required invoice.
   

Change credit card details

If you want to modify your credit card details:

1. Navigate to your Profile in the upper-right corner of the page.
   
2. Click the Subscription Details button.
   
3. Click Credit Card  hyperlink in Payment Method and update your card details.
   
4. Click Update.