Upgrade or downgrade add-ons
You can purchase additional users in the Express, Premium, and Enterprise plans anytime.
- Click your Profile in the upper-right corner of the page.
- Select Subscription Details to view the pricing details.
- Click Upgrade Add-Ons to purchase additional users.
- Select the number of users and click Continue. Click Make Payment to complete the process.
- Click Downgrade Add-Ons to reduce the number of users.
- Select the number of users and click Downgrade. Click Confirm to complete the process.
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Upgrade, Downgrade and Billing
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How do I downgrade my user add-ons on Zoho Survey?
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Downgrade your plan
If you are looking to downgrade your plan, here's how you can do it. You will receive all your data when you upgrade again. Downgrade your plan Click your Profile in the upper-right corner. Click Subscription next to Plan. Select the plan to which ...