Why am I not seeing the right Facebook ad account in Zoho Social?
Once you click Set up Lead Ads Now, we will list out the ad accounts that run lead ads for the Facebook profile that's connected to that Brand.
Click Disconnect in the same popup to connect another Facebook profile, so that you see a different set of ad accounts associated to the newly connected profile.
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Can I create a lead ad or a lead form directly from Zoho Social?
Yes, you can create new lead ads from Zoho Social if you have Admin or Advertiser permissions for the ad account. Click on Run a Lead Ad button on the top right corner of Facebook Lead Gen tab to create a new Facebook Lead Gen Promotion. To create ...
How to edit Facebook lead form mapping in Zoho Social?
Please note that your sync won't be active if you haven't mapped a Facebook field with the Last Name field in CRM. STEPS TO EDIT FACEBOOK FORM FIELD MAPPING: Log in to Zoho Social and make sure you are connected to Zoho CRM. Not yet integrated Zoho ...
What's new with Facebook Lead Ads Integration in Zoho Social?
Please read this if you've been using an earlier version of Facebook Lead Ads integration in Zoho Social before 18th September 2018. Previously, you could sync Facebook fields such as Name, Email Address, Phone Number and Company with your CRM. ...
How do I set up Facebook Lead Generation on Zoho Social?
Before you enable this integration, there are a few prerequisites to make the most of this integration: 1. Check that you've connected the correct Facebook account to your brand so that you'll see the right ad account(s) displayed. 2. Make sure ...
Managing Facebook Reviews on Zoho Social
For any business to expand and advance, Recommendations or Reviews are essential, as they build significant trust and credibility to a brand. Interacting with your audience through social media reviews is an effective way to make a connection with ...