zoho social
Pause and Resume Scheduled Posts
The Pause/Resume feature in Zoho Social helps you with unforeseen emergency situations when you may need to put your scheduled posts on hold. Working as an in-built crisis button, it puts all your scheduled-posts on hold with a single click until you ...
Instagram Personal Account Deprecation March 2020
By 31 March 2020, Instagram will deprecate its Legacy API Access for Personal Profiles from all third party applications. This means that third party applications like Zoho Social will no longer be able to manage Instagram personal profiles. Learn ...
CTA button for Google My Business
Zoho Social lets you schedule and publish posts to your Google My Business listing. You can publish "What's New" posts to your business listing and also add a CTA button with each post that will redirect your audience to a website. Here's how you can ...
Adding Direct Message links to tweets
Twitter lets you start a private conversation with your audience when they're interacting with a tweet. All you have to do is to add a Direct Message link to your tweets to allow your audience share certain information such as phone numbers, contact ...
Creating posts for a Target Audience
Post Targeting on Facebook When you're creating a post on Facebook, you'll be able to target your posts to your audience in a particular country, or to those who speak a particular language. To create posts for a target audience: Click the Set ...
Setting up URL Shorteners
A URL shortener is an online application that condenses a lengthy URL into a short one, making it easier to share links. URL shorteners also provide information that can be invaluable to your business—the number of clicks, insight on the people who ...
Creating a New Post
Once you have connected your social channels to Zoho Social, you can get started by creating your first post—it's never been easier! Click New Post on the top right-corner of the Home tab or the Posts tab. At the top of the publishing window ...
Adding Team Members and Member Roles
Once you've connected your social channels, you can add Team Members to manage your Brand's social media activities. If you're a Portal Admin, you can add members to one of three pre-defined roles -Portal Admin, Brand Admin, or User, depending on ...
Connecting Social Channels
Zoho Social currently supports seven social channels. You can either choose to connect all sevensocial channels to one Brand, or connect the social channels your business is active on. You can add and manage one each of the following social channels ...
Brands and Portals
What is a Portal? In Zoho Social, a Portal houses all your Brands. You can connect and manage your pages and profiles to different Brands on Zoho Social. When you first sign up for Zoho Social, a Portal is automatically created for you. To change ...
Getting Started
There's so much to social media marketing—scheduling and publishing content, listening to and engaging with your audience, and analyzing performance across social networks. We understand that your presence on social media is an integral part of ...
Instagram Publishing
Publishing and Scheduling Posts Instagram posts can be published in the following ways on Zoho Social: Direct publishing from Zoho Social Publishing via Zoho Social (Mobile App) + Instagram App This is determined by the type of Instagram Profile you ...
Managing Messages
Timely responses to messages can be very useful in building a good relationship with your customers. People usually message a business privately when they have questions or complaints, or when they want to partner with that business. Zoho Social ...
Twitter Lists
Your Twitter feed shows you tweets from everyone you're following and you tend to miss important updates from some users because you may be following many of them. This is why Twitter introduced Lists, a feature which you can use to manage a ...
Tracking Conversations
To help you get the complete picture of what's happening in the social space, Monitor has these three features : Hashtag pop-up User pop-up Conversation View Hashtag Pop-up While using Zoho Social, you may come across a hashtag that is relevant to ...
Removing and Reordering Columns
Admins and column owners have access to remove columns from all users' views. To remove a column: Go to the Monitor tab. Scroll to the column you want to remove and click the ellipsis (...) button in the upper right. Click Remove this column. ...
Getting Started with Social Media Monitoring
Managing social media is like hosting a dinner party. Picture a room full of people who are driven by the desire to talk, relate, or give an opinion, while having independent conversations. Some of these conversations could be about you, your ...