I have a group email address which goes to two users. I want to automatically forward any email that comes into the group email address to an external email account as well. Can this be done?
If you have setup Filter based forwarding or are forwarding emails to a different email account, you need to first verify the account, for the forwarding to be enabled.
When you create groups, you can directly add the external email address as an external member of the group. This makes sure that all emails sent to the group also get delivered to the external account(s).
However, when you add the external email address as a member to the group, you need to first verify it to start receiving emails. You can configure this from the Control Panel Groups section. Read about this in more detail
here.You can use Filter based forwarding in those cases, where you would like to selectively forward emails based on the subject or the sender.
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