The social integration does not work for me. Why?
It may be so because your administrator has not granted your profile the required permissions. Request your administrator to do the following:- Click Setup > Users & Permissions > Profiles
- Click the required profile.
- Under Apps Permissions for the selected profile, select the Social Integration check box.
- Click Save.
Related Articles
Why am I unable to open Zoho Social integration on my Facebook business settings?
Facebook often prevents users from making frequent changes to their apps under Business Integration. Here's a quick work-around that can help you manage permissions for Zoho Social on Facebook. Here's how you can update permissions for Zoho Social on ...
Facebook Lead Ads Integration
If you're running a Facebook Lead Ads campaign, you've probably found yourself wishing for a tool to track your leads easily. Facebook Lead Ads are a great way to connect with quality leads—but wouldn't it be so much easier if you could: ...
Creating tickets from Zoho Social
Zoho Desk integration can help your brand convert social media engagements into tickets that can be resolved by the support team. This way, your business can provide a seamless social customer service experience. Zoho Social lets you respond to ...
How to edit Facebook lead form mapping in Zoho Social?
Please note that your sync won't be active if you haven't mapped a Facebook field with the Last Name field in CRM. STEPS TO EDIT FACEBOOK FORM FIELD MAPPING: Log in to Zoho Social and make sure you are connected to Zoho CRM. Not yet integrated Zoho ...
Work Order Setup
Request to Work Order Mapping On choosing the Convert to Work Order transition in a Request, the Create Work Order page is displayed with field values pre-filled. Using the Request to Work Order Mapping setting, you can determine the Request field ...