Zoho Campaigns
I am a user and am not able to view or access the Library tab. Should I contact support to get access?
You may need to contact your organization's Standard Admin or Admin and request access. If you do not know who to contact, navigate to Settings and open the Users tab to find the email address of your organization Standard Admin or Admin.
I am not able to change my role from Standard Admin to Admin. What should I do?
You cannot change your role once you are a Standard Admin. You can ask any other Admin or Standard Admin on your team to change your role. For accounts added before December 12, 2017, users with admin privilege are assigned the Admin role. The Admin ...
How do I add a new user in my account?
You can add to a maximum of five users to an organization. Only the admin can send invites to add users. From the Navigation toolbar, click Settings and choose Manage Users. Open the Users tab. Click Add User. Enter the user's name and email address ...
Can I invite someone who is currently a user in another organization?
An invitation can be sent to the user, but the user must be removed from the existing organization to join your organization.
I have received an invite but I would like to join the organization via my other email address. What should I do?
Contact your organization administrator and request him to send an invitation email to your preferred email address.
How can I resend an invitation email?
From the Navigation toolbar, click Settings and choose Manage Users. Select the Users tab and click Re-Invite.
I am the Standard Admin for the Zylker Campaigns account. I would like to allow designers to access only Library module. How can I do this?
Create a custom "Designer" role and give the role access to the Library module, while unchecking access to all other modules. Then assign this role to all the designers. This will allow them to access the Library module while hiding all other data ...
What is the "Associated" user status?
"Associated" means that a person has accepted the invitation to join an organization but has not started using Zoho Campaigns. Once the user logs in and sets up their account, the status will be upgraded to "Active".
What can I do if my plugin is not functioning?
If you are using many plugins, some conflicts may arise between them and cause a plugin to stop working. If this occurs, we need to setup a debug log to identify which plugin is causing the conflict. To set up a debug log: Go to the file manager of ...
What should I do if the integration is not working?
Your API key might not be working. Contact our support team so they can regenerate your API key. Then update your plugin with the new API key.
How many forms can I have for a mailing list?
You can have two sign-up forms for a mailing list: one local form, which you create within the plugin, and one Zoho Campaigns form. A mailing list can have no more than two sign-up forms.
What can I do if my short code doesn't work?
Some editor plugins replace special characters as follows: '[' will be replaced with '[' ']' will be replaced with']' This might be one of the reasons your code isn't working. To avoid this, make sure to choose the Raw HTML option as your ...
I am not able to use a page campaign in Facebook even though my product page is integrated with Zoho Campaigns. What should I do?
Facebook has imposed a restriction that marketing activities can only be performed on a page with more than 2,000 followers. Check whether your page has more than 2,000 followers. If there are fewer than 2,000 followers, it may not be possible to ...
If I update the ZSC key in my Zoho Campaigns account. Will it impact the status of existing syncs?
Yes, the change will deactivate all existing syncs. You will need to reactivate all syncs manually. Once you regenerate the ZSC key, all previous syncs will become inactive, and you will need to enter the new ZSC key in your Zoho Campaigns account to ...
When do I change my Zoho Books ZSC key in Zoho Campaigns?
The only two times you would need to change your ZSC key in Zoho Campaigns are: * If you change the ZSC key in Zoho Books.
* If you change the primary email address in your Books account.
When do I need to change the Zoho Reports authtoken in Zoho Campaigns?
ZSC key is a sensitive field. Changing your ZSC key invalidates all the existing syncs. The only two times you would need to change your ZSC key in Zoho Campaigns are: * If you change the primary email address in your Zoho Reports account.
* If ...
How do I integrate with Zoho Creator?
Any Zoho Creator will have a form, reports and pages and in reports section, you can view the contacts and other details. These contact details can be imported from Creator to your Campaigns. To integrate with Zoho Creator, From ...
How do I deny access to a Office 365 account?
If you deny/change Office 365 integration: You cant import your Office 365 contacts into Zoho Campaigns any further. Events will not be created in your Office 365 calendar when a campaign is scheduled or sent. Denying access to Office 365 1. From ...
How do I add a Zoho Campaigns plugin in WordPress?
Login to your Wordpress account. In your WordPress admin panel, open Plugins and select Add New. Search for Zoho Campaigns plugin for WordPress. Click Install now to activate the plugin.
How do I associate my Zoho Campaigns account with the Wordpress plugin?
To associate your Zoho Campaigns account with the Wordpress plugin: From the Navigation toolbar, click Settings and select APIs. Enter the following information: Email Address – Your email address used in Zoho Campaigns account API Key – An ...
How do I associate my Zoho Campaigns account with Paypal account?
In your Paypal account, follow the steps to associate your Zoho Campaigns account. Login with your credentials. Click Profiles and choose Other Options. Click Selling Tools tab. Click update parallel to Instant Payment Notification under Getting Paid ...
What are the prerequisites to integrate with Shopify?
You need to have a Shopify store URL that belongs to your organization. You need to install Zoho app in your Shopify account.
Can I share my campaigns in Social media?
Yes. Your Zoho Campaigns account can be integrated with social media applications such as Facebook, Twitter , LinkedIn and Tumblr. Once you have integrated your Zoho accounts with these applications, you can share your campaigns.
How do I integrate my Zoho Campaigns account with Tumblr?
From the Navigation toolbar, choose Settings and select Integrations. Mouse over Tumblr and click Connect. A popup will appear. Enter credentials for your Tumblr account. Click Allow Access to enable information access from your Tumblr profile.
How do I import images from Bigstock?
From the Navigation toolbar, choose Settings and select Integrations. Mouse over Bigstock and click Import images. Select the image you want to import. Pay for the image and it will be listed under Images under Library. ...
How do I integrate my Zoho Campaigns account with Giphy ?
From the Navigation toolbar, choose Settings and select Integrations. Mouse over Giphy and click Import images. You can import images directly in the image section of Library tab.
What happens if I deny my LinkedIn account integration?
Zoho Campaigns integrates with social media sites such as Facebook, Twitter, Tumblr and LinkedIn so that you can post your campaign, start the page campaign and share your email campaign on social media. If you deny LinkedIn integration: You can't ...
How do I deny access to LinkedIn?
From the Navigation toolbar, click Settings and select Integrations. Mouse over LinkedIn and click View Details. Click the Deny button beside the account name. Click Go Ahead.
What happens if I deny my Facebook account integration?
If you deny Facebook integration: You can't share your campaigns on Facebook. You can't post social campaigns on Facebook.
How do I deny access to Facebook?
From the Navigation toolbar, click Settings and select Integrations. Mouse over Facebook and click View Details. Click the Deny button beside the account name. Click Go Ahead.
What happens if I deny my Twitter account integration?
If you deny Twitter integration: You can't share your campaigns on Twitter. You can't post social campaigns on Twitter.
How do I deny access to my Twitter account?
From the Navigation toolbar, click Settings and select Integrations. Mouse over Twitter and click View Details. Click the Deny button beside the account name. Click Go Ahead.
What happens if I deny my Tumblr account integration?
If you deny Tumblr integration: You can't share your campaigns on Tumblr. You can't post social campaigns on Tumblr.
How do I deny access to my Tumblr account?
From the Navigation toolbar, click Settings and select Integrations. Mouse over Tumblr and click View Details. Click the Deny button beside the account name. Click Go Ahead.
How do I deny access to Google?
From the Navigation toolbar, click Settings and select Integrations. Mouse over Google and click View Details. Click the Deny button beside the account name. Click Go Ahead.
How do I change my integrated Google account in Zoho Campaigns?
From the Navigation toolbar, click Settings and select Integrations. Mouse over Google and click View Details. Click the Change button beside the account name. Log in to another account and allow access.
What happens if I deny my Eventbrite account integration?
Sync your Zoho Campaigns account with Eventbrite and import your contacts and event attendees from Eventbrite into Zoho Campaigns. Create and send event-based email campaigns. Promote your events and increase your ticket sales. However if you ...
How do I deny access to Eventbrite?
From the Navigation toolbar, click Settings and select Integrations. Mouse over Eventbrite and click View Details. Click the Deny button beside the account name. Click Go Ahead.
How do I change my Eventbrite account in Zoho Campaigns?
From the Navigation toolbar, click Settings and select Integrations. Mouse over Eventbrite and click View Details. Click the Change button beside the account name. Click Change in the Change confirmation popup and login to another account to allow ...
What happens if I deny/change my SurveyMonkey account integration?
If you deny/change SurveyMonkey integration then, You cannot send the SurveyMonkey campaigns that are in draft, but campaigns that are scheduled or in progress or in testing will be sent as usual.
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