zoho social
Can I download an entire section of a Network Report?
Yes, to download a section of a Network Report, - Go to the reports section (Eg. Twitter Audience) - On the top right, click on Export - Select the format of the file you want to download the report section to (.pdf and .png). - It will be ...
Can I share an entire section from a Network Report with my clients?
Yes, these are the different ways you can share whole Network Report sections with your clients: By adding them to Zoho Social: Simply add the client to Zoho Social with a client role so they can access the report sections. Email: - On a Network ...
What are the different ways I can share Cards?
1. Email: To Email a Card, - Go to a Card - Click on the ellipsis menu - Select Send as Mail - Type the recipients' email address separated by a comma. You can also add a subject and message and choose the format of the file (.pdf and .png). 2. ...
Can I share an entire section from a Network Report with my clients?
Yes, these are the different ways you can share whole Network Report sections with your clients: By adding them to Zoho Social: Simply add the client to Zoho Social with a client role so they can access the report sections. Email: - On a Network ...
What are the different ways I can share a Dashboard?
These are the ways you can share a Dashboard: 1. Access to your team members/clients on Zoho Social: You can give access to your Dashboard to people added on your Zoho Social. To do this, -Open the Dashboard -On the left click on the lock button, ...
What are the ways in which I can share different sections of a Network Report with other people?
These are the ways in which you can share different sections of a Network Report—emailing, scheduling an email or exporting them to your device. To email a section of reports: - Go to the section (ex. LinkedIn Company Page Performance) - At the top ...
Can I find the top posts for Instagram?
Yes, to find your top posts on Instagram, - Go to the Reports tab - Head to Instagram Reports - Under the Posts & Engagement section, find the Card, Top Posts by...These are sorted under these four categories— Likes, Comments, Engagement, and ...
Can I find the trend of number of posts to their engagement, and the types of posts published for Instagram?
Yes. Just follow these steps: - Go to the Reports tab - Head to Instagram Reports - Under the Posts & Engagement section, find the Cards Number of Posts vs Engagement, and Posts by Type. Posts vs Engagement compares the number of posts published on ...
How do I find out the follower growth trend for my Instagram?
To find the trend of follows for Instagram, - Go to Reports - Head to Instagram reports - In the Audience section, you'll find the Card Follower GrowthFollower Growth shows the number of New Followers gained by your Instagram Profile along with the ...
What are the different types of Cards available for Instagram?
These are the sections and the Cards under them for Instagram: Summary This report displays two Cards— Audience Summary Post & Enaggement Summary Audience This report displays one Card— Follower Growth Posts & Engagement This ...
Can I find the relation between Page Impressions and Reach for my LinkedIn Company Page?
Yes, to do this: - Go to Reports - Head to LinkedIn reports - Here, under the Performance section, you'll find the Card Page Impressions vs Reach.This Card compares the number of times people viewed your LinkedIn Page (Impressions) with the number of ...
Can I find the number of organic and paid followers for my LinkedIn Company Page?
Yes, to find the amount of organic and paid followers for your page, - Go to Reports - Head to LinkedIn reports - Here, under the Audience section, you'll see the Card Organic Vs Sponsored Page Followers.This Card shows the distribution of Organic ...
Can I find what industries my LinkedIn Company Page followers belong to?
Yes, to find the industrial backgrounds of your LinkedIn Page followers, - Go to Reports - Head to LinkedIn reports - Here, under the Audience section, you'll see the Card Page Followers by Industry. Page Followers by Industry shows the Industries ...
Can I find the nationalities of my LinkedIn Company Page followers?
Yes, to find the nationalities of your LinkedIn Page followers, - Go to Reports - Head to LinkedIn reports - Here, under the Audience section, you'll see a Card displaying a map, Page Followers by the Country.This maps the Countries of your LinkedIn ...
Can I track the follower growth for my LinkedIn Company Page?
Yes, to track your follower growth: - Go to Reports - Head to LinkedIn reports - Here, under Audience section, you'll see the Card, Page Follower Growth Page Follower shows the number of New Followers gained on your LinkedIn Page along with the ...
What are the different types of Cards available for my LinkedIn Company Page?
Summary This report displays 3 Cards— Audience Summary Engagement Summary Performance Summary Audience This report displays 7 Cards— Page Follower Growth Organic vs Sponsored Page Followers Page Followers by Country Page Followers by ...
How do I find the best time to tweet?
To find the best time to tweet, - Go to the Reports tab, - Head to Twitter reports- Under the Posts and Engagement section, scroll to find the Card Best Time to Tweet. This charts the best times to publish through the upcoming week according to data ...
How do I view my top fans on Twitter and how are they categorized?
To view your top fans on Twitter, To view your top fans, - Go to the Reports tab, - Head to Twitter reports - Under the Posts and Engagement section, you'll find the Card Top Connections who have...Here, you can sort them by Most Liked, Most Replied, ...
How do I view my best tweets and what are the categories they can be sorted by?
To view your top tweets, - Go to the Reports tab, - Head to Twitter reports - Under the Posts and Engagement section, you'll see a Card Top Tweets by...Here, you can choose to sort from the five categories— Likes, Replies, Retweets, Engagement, and ...
Can I view the types of tweets posted on my Twitter?
Yes, to view the types of tweets posted on Twitter, - Go to Reports tab - Head to Twitter reports - Under the Posts and Engagement section, you'll see the Card Tweets by Type.This lists the different types of tweets such as text, image, link, video, ...
Can I track the follower growth of my Twitter profile?
Yes, to track the growth of your Twitter follows, follow these steps: - Go to Reports tab - Head to Twitter reports - Under the Audience section, the first Card will be Follower Growth. Follower Growth shows the total number of New Followers gained ...
What are the different types of Cards available for Twitter?
These are the sections and the Cards under them for Twitter: Summary This report displays two Cards— Audience Summary Tweets & Engagement Audience This report displays one Card— Follower Growth Posts & Engagement This report ...
Can I view the amount of messages and mentions received by my Twitter over a period?
Yes, to view the volume of mentions and messages, - Go to the Reports tab, - Head to Twitter reports - Under the Posts and Engagement section, find the Card Messages & Mentions Received.This will show the volume of Messages and Mentions received on ...
Why are some Cards and report sections not available for some social channel reports?
Network specific Cards are graphed by using the data allowed by the APIs of each social network. Some data is restricted by the APIs for third-party apps so we can't access them. However, we are working on bringing them in once API restrictions are ...
Why are there no Cards for my LinkedIn Profile?
The API restrictions from LinkedIn doesn't allow third-party softwares to collect and analyze certain data for LinkedIn personal profiles. Thus we cannot bring out reports for this channel.
Why are there no Cards for my Instagram Personal Profile?
The API restrictions from Instagram doesn't allow third-party softwares to collect and analyze certain data. However, network-specific reports are available for Instagam Business Profile, here's how you can make the switch
Do all my team members have access to the channel-specific Cards available in Zoho Social?
Every user in your team can view the channel specific Cards for the channels they have access to. However, only those who have 'Advanced Reports' permissions enabled can schedule Cards as periodical reports.
Do all of my team members have access to all of the sections of Network Reports?
Yes, everyone added to your Zoho Social can view all the reports under all social channels, including your 'Client' roles.
Can I set a section of a Network Report to a time range of my choice?
Yes, to set a time range for a section of Network Report, - Go to the report section - At the top right, there will be a button like "Last 15 Days" - If you click on it, it will open to a window that lets you set a time range of your choice.
Why are some sections of Network Report not available for all the social channels?
Due to API restrictions, third-party apps like Zoho Social can only collect certain data from different social channels. Hence, some sections of Network Reports may not be available for certain channels. For example, your LinkedIn Company Page ...
What can I learn from the Reach and Impression section in Network Reports?
The reach and impression section has Cards that show data on how your brand is gaining reach, and the amount of impression it creates on that social channel.
What sort of information does Posts and Engagement section in reports show?
The Posts and Engagement section shows the Cards with the overall statistics of your posts and how they are being engaged with, on that social channel.
What data does the Audience section in reports show?
The Audience section shows Cards with data about your audience such as the general demography, how they interact with your brand, etc., on that social channel.
What kind of data does the Summary section under Network Reports show?
The Summary section shows the Cards of important parameters required to understand how your Brand is doing in a social channel.
I can only see a Summary section under Network Reports. How do I view the rest?
Under the Standard plan, you can only view the Summary sections of Network Reports for your social channels. To access the rest of the sections of Network Reports, upgrade to a Pro or Agency Plan.
Can I edit any section of a Network Report?
You can change the time range for a Network Report by clicking on the button at top right that says "Last TimeRange".However, you cannot move around Card tiles or delete them. You also cannot change time ranges for individual Cards. To create a ...
What do the different sections of the Network Reports show?
On Zoho Social, Cards are categorized under different Network Reports for each social channel. The following are the different sections available and their descriptions: 1. Summary: Shows a concise summary of activities happening on the channel. At a ...
How do I view the engagements on my tweets over a period?
To view the engagement on your tweets over a period, follow these steps: - Go to the Reports tab, - Head to Twitter reports - Under the Posts and Engagement section, find the Card Tweet Engagement. This shows the total volume of engagements received ...
How do I find the organic versus paid reach impressions for my Facebook posts?
To find the types of impressions for your Facebook posts, - Go to Reports - Head to Facebook reports - Under the Reach & Impression section, you'll find the Cards, namely, Organic & Paid Page Impressions vs Reach, and Viral & Non-viral Page ...
How do I view the total clicks on the Facebook Page through CTA buttons and those leading to Page clicks?
To view the total clicks on the Facebook Page through CTA buttons and which CTA buttons are leading to clicks on Facebook, - Go to Reports - Head to Facebook reports - Under the Performance section, scroll down to see Page CTA Clicks, and Page CTA ...
Next page