Zoho Sprints
How do I merge more tags or parameter to my in-mail survey? How do I collect more information on each respondent to my in-mail survey?
To merge more tags: Click + Merge Tags to add a merge tag. Click + to add more merge tags. Click x to delete merge tags you have added. Click Generate HTML. You can copy the generated code and paste it into your email templates. Click <-- Back to go ...
How to track the project progress?
Weekly digest Weekly Digest lets you view all of the progress for a particular week. Select a week to view the number of work items in each status on a particular day. Switch between weeks to view the progress of every week. Select Dashboard from the ...
How to contact support?
Hope you have an idea on how Zoho Sprints benefits in delivering your business goals in an organized and effective way. While working if you come across any issues feel free to either mail your queries to support@zohosprints.com or directly submit it ...
Zoho Projects
Here are some common questions you might have while integrating Zoho Sprints and Zoho Projects. These are segmented based on the project, work item, log hours, and user sync to guide you better. If you questions are not answered here, you can always ...
How can I view the unfinished work items within a sprint which got moved?
Yes, you can view them in the release notes. Check out release notes here.
Can I view the burndown and burnup charts based on the work item count?
Yes, you can view these two charts based on your working style. Select View By in the upper-right corner and click either Points or Count.
Where can I see the release notes?
Once you've completed a sprint, the release notes will be available in the Reports under Completed Sprints.
What is a Cumulative Flow Diagram?
The Cumulative Flow Diagram (CFD) calculates the progress of a sprint by tracking the number of work items in each status. This determines which status requires additional attention or resources.
Can I compare the progress of multiple sprints?
Yes, you can compare the progress of five sprints in your project. While comparing the sprints, the charts are plotted day-wise by comparing the progress right from the start date of the first sprint to the end date of the last sprint.
How do I to calculate the average velocity of my team?
To calculate the average velocity, your team must have completed at least two sprints for that project. Knowing the average velocity (points completed in all sprints/number of sprints), the team will be able to anticipate how many estimation points ...
Where can i find the list of tasks within a completed sprint?
You can get the list of all the resolved and unresolved work items in the Release Notes. Navigate to Reports and select Completed Sprints. Now, choose to the right corner of the respective sprint name.
Do you have any report that tracks all the undone work items in a sprint?
Yes, you can navigate to the completed sprints or canceled sprints in your Reports and choose 'Release Notes' to track both the resolved and unresolved work items.
Can I schedule all the meeting types across sprints in the project?
No, you can schedule meetings only based on the status of the sprint in the project. Here are a few cases to know before scheduling a meeting. General and backlog refinement meeting can be scheduled anytime though you don't select ...
Can I log hours for work items in upcoming sprints?
No, you can only log hours for work items in active sprints.
Who can approve and reject log hours?
Only the Team Owner, Admin, and the Sprint Owner of the sprint can approve or reject the hours logged by the sprint users.
How do I calculate the total hours spent on a particular sprint?
Total hours can be calculated by adding the Billable and Non-billable hours of your sprint.
Can I log hours for unassigned work items?
Yes, hours can be logged only for items that are assigned to you and unassigned items. You cannot log hours for the items assigned to others members in the sprint or project. Only the Team Owner, Admin, and Sprint Owner of the sprint can log hours ...
Can I log hours for past dates?
Yes, you can log hours for the past dates only for the active sprints in your project. You cannot log hours for the upcoming and completed sprints. Logging hours is based on the sprint's start and end date. Say for example, your sprint starts ...
How do I set the timer?
You can set the timer for the work items either in the global timer or the timer specific to the work items assigned to you. Learn more.
How to view the subitems in an active sprint?
Navigate to your board and expand the parent item to view its subitems.
How to rename the status?
The status on your board can be renamed as you prefer. Navigate to and click Custom Status. You can hover over the particular status and click to rename the status.
Why is the timer hidden for some work items in my board?
The timer is visible only for the work items that are assigned to you.
Can I edit a work item or its estimation points from my scrum board?
Yes, work items can be edited from your scrum board. Click open the item and update the details.
Why can't team members access my sprint board?
Your team members cannot access the board if they aren't associated with the sprint. You have to add the members to your sprint to access the board. Learn more.
Can I move the work items from my scrum board?
Yes, you can move the work items either to the backlog or another sprint from your board. All you need to do is disable the 'Strict Scrum' option in Other Settings from your setup to either add new items to your active sprints or move the existing ...
Can I change the status of a subitem without changing the status of its parent item?
Yes. Expand the parent item and simply drag and drop the subitem to another status. The status of the parent item will not be altered.
How long does a sprint last?
Sprints normally run for two to four weeks. In Zoho Sprints, you can run your sprints up to eight weeks.
Can I have a sprint that extends more than four weeks?
Yes. In Zoho Sprints, you can set the duration of your sprint for up to eight weeks.
Can I convert a subitem to a parent item?
Yes, you can convert a subitem to a parent item. Click the subitem and select (Other Actions) in the upper-right corner and select 'Make it as item'. Read more.
What if there are uncompleted work items after the end date of the sprint?
No problem! If you have any uncompleted work items, just return them to your backlog so they can be included later in another sprint. As the end date nears, we suggest checking whether your team has completed all the work items in the sprint.
How do I move work items from the backlog to a sprint or vice-versa?
Work items can be dragged and dropped between the backlog and a sprint. Drag the work item that you want to move from your backlog and drop it in the respective sprint. Learn more.
Can I add a subitem to a subitem?
Yes, you can add a subitem within a subitem. In paid plan, you can add up to 5 levels of subitem.
Who can create a sprint?
Only the Team Owner, Admin, Manager, and Sprint Owner have permission to create, edit, and delete a sprint. Members can only create work items.
Who can own a sprint?
All project managers are automatically the sprint owners of the sprint they are assigned to. So, only the sprint owner of that sprint can add work items, edit or delete their own sprints. But the Team Owner and Admin have all the privileges for all ...
Can I edit work items in active sprints?
Yes, you can edit the work items in the active sprints.
Can I import from excel?
Yes, you can import an excel file to Zoho Sprints. The supported formats are XLS, XLSX, and CSV.
Can multiple people be assigned to a work item?
Yes, you can assign multiple users to a single work item.
Can I update bulk changes to work items?
You can update the changes for work items in bulk. Learn More.
Who can add subitems to an active sprint?
Admin, project manager, sprint owner can add subitems to an active sprint. Only the member who is a part of the sprint and if the work item is assigned to them, they can add subitems to a work item in the active sprint.
Can I modify the dates of my active sprint?
No, it is not possible to edit the dates of your running sprints. Read more You can either: Navigate to sprint details, complete the sprint, move the pending work items to another sprint, or start a new sprint. Replan the sprint, set the duration, ...
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